Administrative Assistant

2 weeks ago

Brisbane, Queensland, Australia Sampson Chemical Products Full time $60,000 - $80,000 per year

About Us

Sampson Chemical Products is a family-owned, rapidly expanding business supplying high-quality cleaning chemicals across Australia and internationally. We pride ourselves on precision, professionalism, and outstanding customer service.

The Opportunity

We are seeking a full-time Administrative Assistant to join our team with an immediate start. This role suits someone who thrives in a fast-paced environment, has a keen eye for detail, and enjoys keeping operations running smoothly.

Key Responsibilities

  • Print product labels specific to customer orders and complete paperwork accurately
  • Print dangerous goods pallet labels and documentation
  • Generate address labels for customer orders
  • Book freight and prepare freight documents, including CHEP transfer documents if required
  • Ensure customer orders are printed in full and ready for picking within 24 hours of placement
  • Answer incoming calls within 3 rings, using a pleasant and cooperative tone, and forward appropriately
  • Respond to emails or forward them to the correct colleague within 2 hours

  • Maintain a clean and tidy office space, including:

  • Neatly stacking labels on shelving

  • Organising picking boxes
  • Filing purchase orders, freight documents, and other paperwork

Skills & Experience

  • Full-time availability
  • Excellent customer service and telephone manner
  • Strong organisational skills and attention to detail
  • Clear written and verbal communication
  • Intermediate computer proficiency
  • Ability to follow written and verbal instructions precisely
  • Capable of managing multiple tasks and prioritising effectively
  • Calm under pressure and deadline-driven

Why Join Us?

  • Be part of a family business with a supportive and professional team
  • Work in a fast-paced, rewarding environment
  • Immediate start available
  • Opportunities for growth and development

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