Front Office Supervisor

2 weeks ago

Whitsundays, Australia Hamilton Island Enterprises Limited Full time $60,000 - $80,000 per year

FRONT OFFICE SUPERVISOR – Hamilton Island, Holiday Homes

Our Hamilton Island Holiday Homes department offers unique self-catering accommodation options across the island for our valued guests. We're currently managing 160 individually-owned holiday homes around the island, ranging from 1-bedroom apartments to 7-bedroom luxury homes, and we continue to expand.
Hamilton Island Holiday Homes has an opportunity for an experienced and polished Host to join our professional and guest focused team.

Why you'll love working with us

  • Save money with subsidised furnished staff accommodation
  • Accredited training provided via the Robert Oatley College
  • Staff perks - discounts on restaurants and activities
  • Fantastic work culture and supportive community
  • Walk to work - forget city traffic 
  • Enjoy living and working on the doorstep of the Great Barrier Reef

Where you'll make an impact

  • Supervising the operations of the front office/reception area
  • Responding to guests requests, enquiries & complaints
  • Overseeing the management of ledgers, house accounts & late charges
  • Assisting in overseeing and managing room allocations & check-in
  • Managing efficient & effective communication systems

What we're looking for

We are looking for someone with excellent communication skills and the patience to work effectively with team members. Strong attention to detail and the ability to manage time efficiently are essential in this role.

To be successful, you will need:

  • Minimum of 12 months experience as a Front Office Supervisor or Guest Service Agent in a 4-5 star property
  • Impeccable grooming and personal presentation
  • An ability to treat each guest with a personal, attentive and refined level of seamless 5-star service
  • Willingness to exceed guest expectations
  • Proficiency in a computerised front office system
  • A QLD current open driver licence
  • Must be eligible to obtain a Restricted Driver Authority (must have held driver licence for min 3 years continuous)

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

Make your next career move one to remember. Apply now

  • Public Area Cleaning Supervisor

    6 days ago

    Whitsundays, Australia Hamilton Island Enterprises Limited Full time $70,000 - $120,000 per year

    PUBLIC AREA SUPERVISOR – The Sundays Hamilton Island is seeking an experienced and detail-focused Public Area Supervisor to oversee the cleanliness and presentation of public spaces at The Sundays, our newest luxury boutique hotel. As a leader in the Housekeeping team, you will use your hands-on experience and organisational skills to maintain the...

  • Food and Beverage Supervisor

    2 weeks ago

    Whitsundays, Australia Hamilton Island Enterprises Limited Full time $104,000 - $130,878 per year

    FOOD & BEVERAGE SUPERVISOR – Yacht ClubLocated within the iconic Hamilton Island Yacht Club, the award-winning Bommie Restaurant and Bar is renowned for delivering a world-class dining experience. With stunning waterfront views and an unparalleled atmosphere, this premium venue offers guests the very best in food, wine, and service.Join our team as a Food...

  • Administration Assistant

    6 days ago

    Whitsundays, Australia Hamilton Island Enterprises Limited Full time $60,000 - $80,000 per year

    ADMINISTRATION ASSISTANT – Hamilton Island, Holiday HomesHamilton Island Holiday Homes (HIHH) maintains 160 holiday let properties ranging from 2 bedroom apartments to luxury homes.Hamilton Island is looking for an experienced, organised Administration Assistant with an ability to work in a high paced office environment to join the HIHH team.Why...

  • Switchboard Operator

    2 weeks ago

    Whitsundays, Australia Hamilton Island Enterprises Limited Full time $104,000 - $130,878 per year

    SWITCHBOARD OPERATOR – Hamilton IslandSwitchboard operations are the first point of contact for HIE and are responsible for handling calls efficiently and accurately, and for maintaining all information about various departments on island, records after hours and on-call personnel, and assist with coordinating emergency procedures.Why you'll love working...

  • Greenkeeper

    2 weeks ago

    Whitsundays, Australia Hamilton Island Enterprises Limited Full time $60,000 - $80,000 per year

    GREENKEEPER – Dent Island, Hamilton IslandWork on one of the most beautiful golf courses in the world  We have an exciting opportunity for an experienced Greenkeeper to join our team at Hamilton Island Golf Club. Perfectly situated on Dent Island, nestled in the middle of a National Park you will get to experience a unique and exquisite working...

  • Greenkeeper

    6 days ago

    Whitsundays, Australia Hamilton Island Enterprises Limited Full time $104,000 - $130,878 per year

    GREENKEEPER – Dent Island, Hamilton IslandWork on one of the most beautiful golf courses in the world  We have an exciting opportunity for an experienced Greenkeeper to join our team at Hamilton Island Golf Club. Perfectly situated on Dent Island, nestled in the middle of a National Park you will get to experience a unique and exquisite working...

  • Events Operations Assistant Manager

    6 days ago

    Whitsundays, Australia Hamilton Island Enterprises Limited Full time $104,000 - $130,878 per year

    EVENTS OPERATIONS ASSISTANT MANAGERFrom intimate weddings to large-scale conferences, Hamilton Island's award-winning events team delivers world-class experiences in one of the most spectacular destinations in Australia. We are now seeking an experienced and motivated Events Operations Assistant Manager to support the Events Operations Manager in leading our...

  • Property Manager

    4 days ago

    Whitsundays, Australia Hamilton Island Enterprises Limited Full time $104,000 - $130,878 per year

    PROPERTY MANAGER – HAMILTON ISLAND HOLIDAY HOMESHamilton Island is offering a unique opportunity for an experienced Property Manager to deliver the highest possible service standards for its properties. Hamilton Island Holiday Homes (HIHH) maintains 160 holiday let properties ranging from 1 bedroom apartments to luxury homes.Why you'll love working with...

  • Head Chef

    2 weeks ago

    Whitsundays, Australia Hamilton Island Enterprises Limited Full time $70,000 - $120,000 per year

    HEAD CHEF – Events, Functions, Weddings & Corporate Catering / Hamilton IslandHamilton Island is seeking a dynamic and experienced Head Chef to lead culinary delivery across our expansive Events & Conventions portfolio. From elegant weddings and corporate retreats to large-scale events like Hamilton Island Race Week and The Great Barrier Feast, this is a...

  • Head Chef

    7 days ago

    Whitsundays, Australia Hamilton Island Enterprises Limited Full time $100,000 - $120,000 per year

    HEAD CHEF – Catseye Pool Club by Josh and Julie Niland Hamilton Island is looking for a Head Chef that will lead our premier dining outlet, Catseye Pool Club, in our new botique hotel, The Sundays. You will work alonside award-winning chefs Josh andJulie Niland, renowned for their three-hatted Sydney restaurant, Saint Peter. The Nilands will bring their...