Community Engagement Officer

Position Title: Community Engagement Officer

Women's and Girls Emergency Centre Incorporated

Salary: $ $ Superannuation

Women's and Girls Emergency Centre Incorporated are looking for an experienced Community Engagement Officer for an immediate start. This position is a full-time ongoing position, working 38 hours per week based in Redfern, NSW.

Women's and Girls' Emergency Centre (WAGEC) is a non-government, not-for-profit charitable organisation. We deliver a range of crisis and medium-term accommodation and support services to women, children, young people, and families who are experiencing, or at risk of homelessness and/or domestic and family violence.

For over 40 years we have been doing this work across the lands of the Gadigal and Wangal people of the Eora Nation (Sydney's inner city and inner west regions), and working in partnership with community, business and government stakeholders.

The Community Engagement Officer is responsible for supporting the implementation of WAGEC's community engagement strategy. The role will focus on working with WAGEC's volunteers and community groups and supporting the evaluation and reporting of the program.

This role will report to, and work closely with, the Community Engagement Coordinator to recruit, onboard and support volunteers, conduct community engagement activities, and foster meaningful connections within WAGEC's networks. This role will collaborate with WAGEC Client Services and Client Programs teams on the recruitment and retention of specific volunteer roles.

As WAGEC's community engagement and advocacy functions evolve, this role will work with the Community Engagement Coordinator and the Fundraising and Communities team to strengthen community involvement and assist with community mobilisation.

The core responsibilities of the role are:

1. Volunteer Program Implementation (40%) – Work with the community engagement team and wider WAGEC to recruit, induct, place and track volunteers throughout their journey with WAGEC.

2. Community Engagement Support (30%) – Support WAGEC's community engagement activities including planning and promoting community groups and facilitating activities for clients and the wider community.

3. Evaluation and Reporting (15%) – Conduct evaluation and reporting for WAGEC's volunteer program, community engagement activities, and community mobilisation.

4. Event and Activation Support (15%) – Support WAGEC's event planning and advocacy and community mobilisation approach, towards the goal of establishing a network for long-term influence and community-driven action.

Core Competencies

• Self-motivation
• Develop and maintain mutually beneficial relationships with stakeholders
• Communicate effectively with diverse stakeholder groups in written and verbal forms.
• Critical thinking and decision making
• Ability to prioritise competing tasks to complete workload
• Ability to work unsupervised under broad direction of management
• Commitment to client-centred service delivery

Technical Professional knowledge of:

• Designing or delivering volunteering/training programs
• Women with complex needs due to experiencing domestic and family violence and homelessness
• Managing stakeholder and partner relationships
• Program planning and evaluation
• Report writing
• Implementing Workplace Health and Safety policies

For this position it is expected that you would possess the following qualifications/work experience:

• Relevant Associate Degree, Advanced Diploma or Diploma OR at least 3 years relevant work experience in lieu of qualifications
• At least 2 years relevant work experience
• Experience in presenting and/or providing training in a workplace and/or adult education setting.
• Practical understanding of the drivers and impacts of domestic and family violence on women and children
• Experience developing and managing stakeholder relationships face-to-face, over the phone and online
• Experience in problem-solving and managing competing priorities
• Use of Microsoft PowerPoint and Excel

Desirable:

• Experience delivering mentoring programs
• Experience in case management or similar direct client support
• Experience working with women with complex needs
• Experience managing volunteers
• Experience implementing and evaluating

Required:

• Working with Children Check clearance
• Criminal record check clearance
• NSW Drivers licence

Physical: May be required to lift moderately heavy items occasionally.

If you are interested in applying, please forward your Resume to

Benefits:

• Salary packaging

Experience:

• Community Services: 3 years (Required)

Licence/Certification:

• Working with Children Check (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person