Training Administrator

Baseline Onsite is dedicated to delivering high-quality training and assessment services. We pride ourselves on our commitment to compliance, excellence, and the continuous improvement of our training programs.

About the role:

We are seeking an experienced and motivated Training Administrator, Full-Time, who will be responsible for the day-to-day management of the Registered Training Organisation (RTO) including general administration, compliance, reporting, training course management and development.

Key Responsibilities:

• Oversight of the RTO student management system Power Pro RTO and Cloud Assess.

• Maintain up to date knowledge of the VET Sector and Regulatory requirements.

• Assist in the development and management of online training.

• Maintain and update monthly training course schedule and trainer roster.

• Liaise with clients and students for enquiries and monitor: student enrolments, compilation of feedback, issuance of certification, RPL, etc.

• Coordinate and monitor the Trainers/Assessors Qualifications matrix ensuring all Assessors hold and maintain currency in relevant units of competencies and qualifications.

• To promote Baseline's services in the industry and provide management updates to assist with new sales / client opportunities.

Essential Duties:

• Develop, review and maintain policies, procedures, work instructions, quality forms, etc.

• Develop and maintain systems for training resources and assessment tool compliance and version control for all RTO documentation.

• Aid in reviewing the compilation training material – manuals and assessment materials.

• Conduct/assist with course reviews and assessment validations.

• Maintain and update monthly training course schedule and trainer roster.

• Liaise with the mobilisation team to ensure trainers medicals, flights, site entry requirements are met.

• Administer the quality assurance and continuous improvement commitments for the RTO and

QMS.

• To assist with the initiation of new projects including scope development, assessment of

resourcing, expert advice, and client liaison.

• Assist with identifying cost-reduction and value management initiatives.

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• Demonstrates excellent customer service principles and has the capacity to act as point of

contact for escalation of difficult issues/complaints.

• Adheres to the requirements of the Privacy Act when dealing with personal data / training

material.

• Assist with site-based work including, Onsite Medic / ESO relief cover, Training, Leadership Course, Event Adjudication and Pre-Competition Training.

Qualifications and Experience:

• TAE40116 Cert IV in Training and Assessing (or working towards).
• Experience working within a Registered Training Organization (RTO).
• Familiarity with RTO reporting and compliance.
• Proficiency in Power Pro RTO and Cloud Assess.
• Experience in course development.

Key Skills:

• Advanced skills in MS Office (Outlook, Excel, Word).
• Strong self-management and organizational abilities.
• Excellent communication, problem-solving, and analytical skills.
• A collaborative team player who thrives in a dynamic environment.

Other Requirements:

• Commitment to Work Health and Safety (WHS) standards.
• Ability to perform additional reasonable duties as required.
• Identify opportunities for quality improvements and ensure adherence to legislative requirements.

Why Join Us?

At Baseline Onsite, you will be part of a passionate team dedicated to making a difference in the training sector. We offer a supportive work environment, opportunities for professional development, and the chance to contribute to our mission of excellence in training. Baseline Onsite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander people are encouraged to apply.

**Please note that only suitable candidates will be contacted**