Call Centre Mentor

17 hours ago

Taree New South Wales, Australia Bamara Full time $45,000 - $60,000 per year

Are you organised, proactive, and passionate about helping people into employment?

Join our dynamic team as a Call Centre Mentor, where your attention to detail and support will directly impact the delivery of vital employment services through the workforce Australia program First Nations Specialist contract

About the role

As a Call Centre Admin, you'll play a critical role behind the scenes, ensuring our contact center runs smoothly and is providing high quality, culturally respectful services to jobseekers that meets service delivery targets. You'll support our job mentors with scheduling, reporting and other various admin functions whilst also being the first point of contact for our WFA program, IEA and Parent Pathway programs.  You will provide regular reporting of call center metrics and also liaise with internal and external stakeholders. This casual role is based in Taree.

About you

  • Excellent interpersonal skills and exceptional phone manner with the ability to yarn with our participants
  • Mentoring or case management experience in an Employment Services field is highly regarded.
  • First Nations Cultural sensitivity
  • Strong organisational and multitasking ability
  • Proficiency in Microsoft office suite
  • Strong attention to detail
  • ability to work independently and as part of a team
  • ability to work under pressure and handle customer complaints
  • Must have WWCC and pass a police check.

  • Call Centre Manager

    1 week ago

    Mascot, New South Wales, Australia Clean Power Australia Full time $104,000 - $130,878 per year

    Office Based - MascotSenior ManagementSolar & Battery IndustryAbout Clean Power Australia:We are a fast-growing, forward-thinking company in the Renewable Energy Sector, specialising inSolar and Battery Storage Solutionsfor residential clients. Our mission is to help customers reduce their energy costs and environmental impact through clean, sustainable...

  • Call Centre Role

    17 hours ago

    Rosebery, New South Wales, Australia Raisers Hub Full time $40,000 - $60,000 per year

    We are on the lookout for passionate, energetic and friendly people to join our amazing teamRaisers Hub works with incredible local & international charities to help them change the world  Our team calls current & past supporters to raise awareness and inspire donors to help fund the vital work of their favourite causes. You are: Results drivenComfortable...

  • Call Centre Supervisor

    2 weeks ago

    South Melbourne, Victoria, Australia Aspire Fundraising Full time $31,220 - $36,000 per year

    We're looking for a hands-on leader to join our small six-person fundraising call centre in South Melbourne. This is a hybrid role – half your time making fundraising calls, half supporting and supervising the team.If you're outgoing, supportive, and ready to take the next step in your career, this role combines frontline calling with team leadership.Why...

  • Call Centre Telefundraisers Wanted

    3 days ago

    Rosebery, New South Wales, Australia Raisers Hub Full time $60,000 - $80,000 per year

    Are you passionate about advancing social good through strategic philanthropy? Do you like the idea of crafting impactful donor journeys and working alongside foundations, NGOs, or non-profit organizations? Join our dynamic fundraising agency and help drive change at scale. Raisers Hubare a results-driven fundraising agency, who have been working with...

  • Centre Director

    13 hours ago

    Cromer, New South Wales, Australia The Ballykin Group Full time $80,000 - $120,000 per year

    Leadership and Management Opportunity at Ballykin ELC CromerPosition: Centre Director - Contract Role - Full time (5 days)Location: Cromer, Northern Beaches, SydneyWebsite: Start Date: Start November including 4 week Induction and Mentoring PeriodContract: 12 month contract with potential to extend beyondBallykin ELC Cromer, an Exceeding 59 place early...

  • Call Center Operator

    1 week ago

    Lidcombe, New South Wales, Australia COS Full time $104,000 - $130,878 per year

    An exciting opportunity exists to join one of Australia's high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products. Why? So we can deliver on our...

  • Mentor - WFA

    2 weeks ago

    Albury, New South Wales, Australia Asuria Australia Full time $60,000 - $80,000 per year

    Who is Asuria?We are a leading provider of Employment Services in Australia, dedicated to connecting individuals with sustainable employment opportunities. We are a company that beats to anEnterprising Heartand our mission is to inspire, support and guide participants to unlock their full potential. Our people are at the heart of everything we doWhat is our...

  • Call Centre Operator

    2 weeks ago

    South Perth, Australia My Implant Dentist Full time $40,000 - $60,000 per year

    About Us: Join My Implant Dentist, an award-winning and fast-growing dental group at the forefront of innovation in cosmetic and implant dentistry. Our dynamic team offers unique opportunities for staff members who share our vision for growth and innovation across Perth and Brisbane. Key Responsibilities: Conduct a high volume of outbound calls to...

  • Collections Customer Service Call Centre no

    3 days ago

    South Brisbane, Australia Credit Corp Group Limited Full time

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends or late nights - No collections experience required! Supportive training and career progression - gain a Cert III and IV in Financial Services **Credit Corp** is Australia's largest provider...

  • Collections Customer Service Call Centre no

    20 hours ago

    South Brisbane, Australia Credit Corp Group Limited Full time

    Convenient West End location, close to public transport - Hybrid WFH flexibility for work-life balance and no weekends or late nights - No collections experience required - Supportive training and career progression - gain a TAFE recognised Cert III and IV in Financial Services **About your new role** As a Customer Relationship Manager, you’ll be at the...