Call Centre Agent

3 days ago

South Melbourne, Australia Aspire Consulting Full time

We’re building a brand-new **Call Centre in South Melbourne** and looking for a motivated **Call Centre Agent** to be part of this exciting journey. This role offers a **clear pathway to a supervisory position** as the team expands perfect for someone with leadership potential who wants to grow their career

**What You'll Be Doing**:

- Handle inbound and outbound Charity calls.
- Assist in setting up call centre processes and best practices.
- Work closely with management to shape the future of the call centre.
- Meet performance targets and contribute to a positive team culture.
- As the team grows, take on more leadership responsibilities, including training and mentoring new agents.

**What We're Looking For**:

- Experience in a call centre.
- A proactive, can-do attitude with leadership aspirations.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced, evolving environment.
- Tech-savvy with experience in CRM systems (preferred).
- A team player who thrives in a collaborative setting.

**What We Offer**:
A **unique opportunity** to grow from agent to supervisor as the team expands.
Competitive salary with performance incentives.
Hands-on experience in building a call centre from the ground up.
A supportive and dynamic work environment.
Career development and training opportunities.
A convenient **South Melbourne location**, close to public transport.

**How to Apply**:
If you're ready to be part of something exciting and take your career to the next level, we’d love to hear from you

Be part of our success story from day one

**Job Type**: Casual

Pay: $32.00 - $38.00 per hour

Expected hours: No more than 38 per week

Schedule:

- Monday to Friday
- No weekends

Supplementary Pay:

- Bonus
- Commission

**Experience**:

- Call Centre / Sales: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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