Customer Operations Representative

2 days ago

Hendra, Queensland, Australia Avis Budget Group Full time $45,000 - $65,000 per year

Start Your Career Journey at Brisbane Airport with Avis Budget GroupDreaming of a role where every day brings something new?Join us at ourApex Brisbane Airportlocation and become part of a team that helps people move with confidence and ease.If you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions.Career SnapshotBrisbane Airport, QLD LocationCompetetive Rate+ Loadings + Uncapped Commission IncentivesFull-Time role (38 hours per week)Work Life Balance -> No late nights & 5 Weeks of Annual LeaveEntry-Level Opportunity with Full Training ProvidedGlobal Company with Career Growth PotentialAbout The RoleAs aRental Operations Agent, you'll be involved in all aspects of our operations—from interacting with customers at the counter to preparing vehicles for their next journey. This is a varied, hands-on role that combines customer service, vehicle inspections, and cleaning duties.What You'll Be DoingWelcoming and assisting customers at the rental counterCompleting rental transactions, bookings, and contractsPromoting our products and servicesInspecting vehicles for damage and cleanlinessCleaning the interior and exterior of vehicles to company standardsWant to see what the role looks like in action?Click below to watch a short video overview of the Rental Operations Agent role at Brisbane Airport.What We're Looking ForA full and valid Australian driver's licenceAvailability to work a rotating roster (including weekends, evenings, and public holidays)Experience in customer service, retail, hospitality, or sales is a plusAbility to work in a fast-paced environment while delivering exceptional serviceComfortable using computer systems to manage bookings and rental informationStrong attention to detail and ability to follow proceduresPerks & BenefitsCompetitive Rate+ loadings + uncapped performance incentivesWellbeing programincluding life insurance, discounted health cover & superannuation options Access toPerkbox– discounts on retail, fitness, cinema, and moreEmployee discountson car rentals across Avis Budget Group24/7 Mental Health Supportvia Employee Assistance Program (EAP)Comprehensive trainingto help you succeed and growWho We AreHere at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.Ready to be Driven to be the best? Apply now and start your journey with usdriventobethebestHendraQueenslandAustralia

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