Business Analyst

3 days ago

Canberra n Capital Territory, Australia Programmed Facility Management Full time $80,000 - $120,000 per year

Business Analyst - Non-Technical (Business Improvement)
We are seeking an experienced
Business Analyst
to provide high-level analytical support for enhanced security systems and associated information systems used across a large government department's security functions in Australia and overseas.

Key Responsibilities
The successful candidate will be responsible for:

  • Managing requirements across multiple security-related projects.
  • Liaising with stakeholders to provide advice and respond to project-related matters.
  • Building and maintaining productive relationships with internal and external stakeholders.
  • Preparing reports, documentation, and correspondence.
  • Contributing to the development of training materials, help guides, and FAQs related to business processes.
  • Supporting and enabling organisational change for new business processes.
  • Delivering continuous improvements to business processes and system functionality.
  • Developing additional deliverables as required to meet emerging needs.

Skills And Experience
The ideal candidate will demonstrate experience and capability to:

  • Engage stakeholders to gather, refine, and document user requirements through interviews, workshops, surveys, document analysis, and business process modelling.
  • Define complex business needs and act as a strategic advisor to the program.
  • Evaluate system solutions to ensure alignment with organisational capability and objectives.
  • Prepare and execute test and validation plans to ensure quality outcomes.
  • Analyse and re-engineer business processes to improve efficiency and usability.
  • Collaborate with subject matter experts to design functional solutions that meet business requirements.
  • Analyse data relationships, dependencies, and communication needs to support capability development.
  • Recommend new solutions or enhancements to achieve business objectives.
  • Work closely with technical and business teams to develop clear business objectives and capability specifications.
  • Demonstrate strong team leadership and collaboration, with examples of positive project outcomes.
  • Produce clear documentation and progress reports, maintaining a collaborative and solutions-focused approach.
  • Handle sensitive information with discretion.
  • Exhibit outstanding communication skills - written, verbal, and interpersonal.

Security Clearance:
NV2 required

Location:
Canberra-based

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