Account Manager
10 hours ago
Account Manager - Homecare
Location: Sydney, NSW | Employment Type: Full-time
Reports To: Head of Business Development
About the Role
As an Account Manager, you will play a strategic role in managing key client relationships and driving business development across major accounts. You'll work closely with internal teams to ensure service excellence and client satisfaction, while identifying growth opportunities and supporting revenue targets.
Join Australia's Leading Allied Health Provider
Vivir Healthcare is Australia's leading Healthcare Provider within the Aged, Community and Disability sectors. We make a difference to over 20,000 lives every week by providing Allied Health solutions in residential aged care facilities, the community, and retirement villages
Our team has been working to improve the lives of elderly Australians for over 20 years, blending expert aged care services with a genuine commitment to high-quality care.
Vivir Healthcare works in conjunction with customers developing client-specific Allied Health programs designed to cater for all residents/clients/consumers across the elderly and disabled population groups. Guided by our core principles of 'Stronger together' and 'Even better tomorrow,' our new programs ensure older and disabled Australians continue to have access to essential Allied Health services
Key Responsibilities:
- Develop and execute client strategies to grow major accounts
- Analyse market trends and client data to identify new opportunities
- Collaborate with internal stakeholders to implement service level agreements and onboarding processes
- Conduct regular client reviews and satisfaction surveys
- Prepare reports and insights to support business decisions
- Champion Vivir's values and contribute to a culture of continuous improvement
About You:
- Proven experience in account management, business development, or client services within aged care, home care, or health services
- Strong interpersonal and communication skills
- Ability to analyse data and translate insights into actionable strategies
- A collaborative mindset and ability to work across teams
- Passion for improving client outcomes and service delivery
What We Offer:
- Dynamic Work Environment: A fast-paced, impactful role with real growth opportunities.
- Flexible Work Model: Hybrid work arrangement with flexibility to work from home 2 days a week.
- Supportive Team Culture: Join a close-knit, supportive team with a competitive salary and career growth opportunities.
- Reward & Recognition: Access to our comprehensive rewards program to recognise and celebrate your contributions.
- Wellbeing Support: Benefit from our employee assistance program, providing 24/7 mental health and wellbeing support.
About Vivir Healthcare:
Vivir Healthcare is Australia's leading Healthcare Provider within the Aged, Community and Disability sectors. We make a difference to over 20,000 lives every week by providing Allied Health solutions in residential aged care facilities, the community, and retirement villages.
Our team has been working to improve the lives of elderly Australians for over 20 years, blending expert aged care services with a genuine commitment to high-quality care.
Vivir Healthcare works in conjunction with customers developing client-specific Allied Health programs designed to cater for all residents/clients/consumers across the elderly and disabled population groups. Guided by our core principles of 'Stronger together' and 'Even better tomorrow,' our new programs ensure older and disabled Australians continue to have access to essential Allied Health services.
Join Vivir Healthcare and be part of a team that is dedicated to making a difference in the lives of others every day. We look forward to welcoming you onboard
Vivir Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #work180
Unlock Your Potential with Vivir Healthcare - Apply Today
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