Billing Officer

Billing Officer | UnitingCare Hospitals

Employment Term: 6 month contract - Full Time 
Location:  Brisbane City – Ann Street
Remuneration: $37.71 – $39.19 /hr + 12% Super + Not for Profit Salary Packaging + Penalties & Allowances

Make a meaningful difference with UnitingCare Hospitals

We're looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our team at UnitingCare Hospitals as a Billing Officer, you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Your part in UnitingCare Hospitals team

A key role in our Patient Administration team, you'll be accountable for the effective billing of inpatients for their care and treatment undertaken at UnitingCare Hospitals. Liaising with various hospital stakeholders, you'll provide accurate and timely billing to patients, ensuring they're provided accurate financial statements through exceptional customer service.

You will: 

• Monitor inpatients for ICU admissions, Long Stay and rehabilitation patients for certificate requirements.
• Liaise with doctors rooms and internal hospital departments for other certificate requirements.
• Monitor billing system for accounts that can be billed using appropriate lists and reports.
• Bill accounts in accordance with relevant health fund contracts and government requirements
• Liaise with health funds to ensure accounts are paid promptly.  Supply health funds with any documentation from the patient medical record as required.
• Follow up with patients for outstanding excess, co-payments or other relevant charges
• Liaise with patients for any documentation sent out to the patient by the health fund
• Monitor the In-Patient trial balance to ensure all outstanding accounts are actioned
• Liaise with internal hospital departments and health fund to ensure all health fund audits are completed promptly

 What makes a difference for us?

• Previous billing experience, either in Accounts Payable, Receivable or Hospital Billing Role
• Exceptional communication skills including the ability to manage conversations with patients regarding payments
• Excellent time-management skills, with the ability to independently prioritise your workload
• Strong attention to detail and accuracy in your day to day work
• An understanding of the private health system, including insurers and hospital funds

What makes a difference for you? 

The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years.

• Flexible work arrangements to support work-life balance

• Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program

• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

• Career development opportunities to challenge yourself, grow and make a meaningful difference 

Diversity & Inclusion 

Our approach is simple –everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.  

Safe workplace 

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.