Network Support Engineer L1

2 days ago

Newcastle, New South Wales, Australia Brainotech IT Solutions GmbH Full time $60,000 - $80,000 per year

Brainotech IT Solutions
 — a Germany-based IT services provider delivering worldwide on-site IT and network support through our global network of freelance engineers.

We are currently hiring for one of our international clients for 
Freelance Level 1 Network Support Engineers
 to handle 
on-site dispatch tasks
 in the following cities across 
Australia
:

 
Brisbane | Canberra | Sydney | Melbourne | Kotara (Newcastle)

 
Role Overview

As a 
Network L1 Support Engineer
, you'll be responsible for handling on-site, ticket-based support tasks. This includes troubleshooting, installations, migrations, and general IT/network support. Tasks are dispatched 
on-call
 and scheduled 
during weekday business hours only
 (no weekend or after-hours work).

 
Project Details

  • Contract Type:
     Freelance (Independent Contractor)
  • Duration:
     1 year (with possible extension)
  • Work Type:
     On-call, on-site dispatch
  • Compensation:
     Based on task duration (hourly, half-day, or full-day rates)
  • Basic Must-have Tools:
     Windows laptop, console cable, Ethernet cable

 
Key Responsibilities

  • Perform 
    rack and stack
     installations for networking equipment
  • Configure and troubleshoot 
    switches, routers, and connectivity issues
  • Manage structured cabling, patching, and printer support
  • Provide console access
     and assist in 
    system migrations/deployments
  • Handle imaging/re-imaging
     and other IT/network-related field tasks as dispatched

 
Preferred (Nice to Have)

  • CompTIA Network+
     or 
    Cisco CCNA
     certification (or currently pursuing)

 
Please Note:

Tasks are assigned on-call
 and scheduled only during 
weekday business hours
. This role is 
not suitable
 for those available only after hours or on weekends.

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