Network Operations Engineer

• Enjoy your days at work – and your days off, with extra public holidays and RDOs
• Belong, learn and grow with a team that has your back
• Contribute to a sustainable Lower Hunter for future generations

We are seeking a Network Operations Engineer to join our Water Network Operations Team within the Customer Delivery Division.

Our Company

At Hunter Water our Values define who we are as an organisation and how we behave. We strive to live these Values and it is shown in the work we do and the way in which we interact with each other.

At Hunter Water we fundamentally believe in and commit to diversity and inclusion. We value an individual's unique capabilities, backgrounds, experiences and characteristics. We rely on these diverse perspectives to drive innovation and collaboration, to deliver the best outcome for our customers and communities.

It is this diversity of perspectives that will enable Hunter Water to meet the challenges of the future. We strive to create an inclusive environment where there is genuine equality of opportunity regardless of people's gender, age, cultural background, religion, sexual orientation, gender identity, disability and/or family status. We encourage you to apply and welcome all applications.

We are embarking on a new strategic direction to build a more innovative, collaborative and resilient organisation that is a thought leader in developing a sustainable water and wastewater future.

At Hunter Water we offer a range of employee benefits. For this position, these will include, but are not limited to:

Excellent flexible working and additional leave benefits including:

• Additional Public Holidays, RDOs
• 5 days additional paid Carers Leave per annum
• Paid Community Service Leave
• 14 weeks paid Parental Leave for both parents
• Access to hybrid work and other flexible options

Health & Wellbeing benefits including:

• Fitness passport
• Access to discounted health fund and health services
• Access to the Employee Assistance program

Remuneration & Hours:

• 35 hour working week
• Reward and Recognition Program
• Base salary of up to $93,504 plus Superannuation (any offer made will be commensurate with the skills and experience of the successful candidate)

The Opportunity

As the Network Operations Engineer you will primarily be responsible for supporting the operation of the Water Network and Dual Reticulation Recycled Water Network in accordance with the Operating Licence, Customer Contract and other regulatory requirements.

What you'll do:

• Liaise on routine and reactive activities with key stakeholders including System Control/Dispatch, Civil Maintenance, Electrical and Mechanical Maintenance, and the Call Centre.
• Maintain water quality compliance including disinfection and microbiological safety of drinking water and reservoirs.
• Prepare ad-hoc and routine reports as required.
• Represent operations and customers when undertaking strategy and design reviews for new capital works, provide direction on how existing networks can continue to function and carry out operational audits during construction and commissioning.
• Develop and improve Water Operations documentation including but not limited to operational procedures, system alignment procures and complex shutdown plans and contingency and business continuity plans.
• Identify, investigate and respond to trends or complex issues.
• This role may be required to undertake duties in an after-hours roster, or provide management coverage after hours, during weekends or public holidays, or Hunter Water shutdown periods, with notice and consultation where possible.

What you'll need to be successful:

Essential Criteria:

• Tertiary qualifications in Science, Engineering or an equivalent related discipline
• Class C driver's licence
• Demonstrated high level communication, negotiation and interpersonal skills with the focus and desire to build effective working relationships
• Ability to deliver a consistent and high level of customer service
• Highly developed organisational and time management skills, demonstrated through the ability to manage conflicting priorities whilst delivering on key milestones

Desirable Criteria:

• High level understanding of operation of potable water and dual reticulation networks
• General understanding of water quality parameters
• Demonstrated ability to effectively utilise information technology, including computerised control & monitoring systems (e.g. SCADA), geographical information systems, incident management systems, enterprise resource planning systems, and engineering plans & drawings
• Experience in hydraulic modelling
• Experience in the function and layout of potable and recycled water networks
• Experience working within an Asset Management Framework
• Experience in Incident Management and Response including working in or leading Incident Management Teams

Application Steps:

To be considered for this position applicants must submit a cover letter addressing the Selection Criteria above and provide a current resume.

Please click to view the Position Description

Application closing date: 27 October 2025

We are proud to be an Inclusive Employer committed to Inclusion, Diversity & Equity. People with disability, women and Aboriginal and Torres Strait Islander candidates are encouraged to apply. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in contact with the recruiter.

Employment with Hunter Water Corporation may be subject to pre-employment checks including but not limited to criminal background checks, functional assessment, drug and alcohol testing and psychometric assessment for preferred external applicants.