Product Optimisation Specialist

Hutcheon and Pearce

TECSight Field Specialist

Permanent | Full Time

Wee Waa, NSW

About TECSight:

TECSight is our dedicated support service we offer to our valued customers which allows them to get the most out of their John Deere Technology. Comprising of highly qualified, John Deere trained technicians, the team provides over-the-phone, on-site, and Precision Ag support to assist customers seamlessly connect to their machines. This service provides clients with access to essential data insights, facilitating improvements in farm productivity and profitability. Within TECSight, our Field Specialists are responsible for identifying custom solutions while seamlessly delivering them to our customers, whether that be equipment, parts, servicing or technology.

Why Join Us?

• Certified Family-Owned Australian Business
• Industry Competitive Remuneration
• Tools of the trade – Laptop, Mobile Phone, Work Vehicle
• Opportunity for continuous learning and development
• Participation in the monthly-paid Incentive schemes
  
• Staff discounts on John Deere parts, products, toys, and merchandise
• Receive staff gifts for Christmas & at our annual All Employee Meeting
• Make-up pay on top of government-funded paid parental leave for eligible employees, offering additional support during this important life event
• A commitment to a healthy work-life balance
• Annual uniform and PPE allowance
• Receive support to achieve your personal goals through our St George Bank Corporate Partnership Program; receive free financial education (buying a home, budgeting, retirement), discounted interest rates, and 'Book a Banker' workplace appointments.
• Access to Toyota Fleet Vehicle discounts
  
• Enjoy exclusive discounts and cashback offers through our 'Swag Store' App (retail, health, entertainment and wellbeing)
• Progress with ease via John Deere University Pathways, a dedicated Learning and Development Coordinator and Bi-Annual Performance Reviews
• Coaching, counselling and well-being support services through our EAP Provider; Assure
  

Responsibilities will include (but are not limited to):

• Coordinate and run customer demonstrations, clinics and product optimisation days
• Assist in start-ups and optimisation's of selected new machinery and solutions with the aim of training service, TECSight and sales staff at each location
• Ensuring quality machine data capture, proper machine set-up and proper delivery of third-party's recommendations.
• Providing feedback on quality control procedures for pre-delivery work across the group
• Participates in dealership promotions events, field days and clinics
• Maintain current production practices, latest trends, changes in regulations and product knowledge of all equipment, parts and services available to customers
• Create solutions to optimise machine performance based on customer requirements
• Offer Tier 2 technical assistance for our internal service teams.

About You:

The successful applicant should possess the following attributes:

• Experience as a John Deere Technician, Agronomist and / or background in Precision Ag
• Experience / background in construction / forestry equipment (desirable)
  
• Strong coaching, training and mentoring skills
• Strong communication skills with a customer focused attitude
• Excellent organisational skills while demonstrating a keen attention to detail
• Proficient in the use of standard desktop applications such as Microsoft Office Suite and Sales software tools

About Hutcheon and Pearce

Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the Construction / Forestry / Agricultural / Lifestyle industry. As a leading provider of John Deere equipment, we're committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.

Our team embodies four core values — Community, Innovation, Integrity, and Teamwork.

These values drive our commitment to excellence, lasting relationships, strategic growth, ethical conduct, and shared success.

Hutcheon & Pearce has always been a proud family business.

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Are you looking for more information or need assistance applying?

Contact or call Tyler on

Apply today to experience the H&P difference

Submit a Resume and Cover Letter detailing your relevant knowledge, skills, and experience.

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We understand that great people come from all walks of life. At Hutcheon and Pearce we are committed to fostering an inclusive workplace that values diversity. We encourage applications from individuals of all backgrounds, experiences, and abilities. Join us in building a team that reflects the diverse community we serve.

Please contact  if you would like an adjustment to assist you in your application.