Administrator - Security - Access Card Officer

12 hours ago

Frankston, Australia Compass Group Full time $60,000 - $80,000 per year

The Security Administrator is a customer service focused role which serves as the public face of the Security Services team.

Position will be located near the Main Entrance and Reception area of the Hospital at the Security Administration Desk.

  • Operating Hours: 09:00am - 17:00pm
  • Monday - Friday 

The Role:

  • Assigning, printing and issuing hospital access control cards for employees, contractors, and visitors.
  • Assigning user profile for creation of their staff ID/access card
  • Manage Lost and Found property – arranging deposits into or retrieval from the Lost Property Room
  • Assist with management of Patient Valuables
  • Functioning as a central point for all security, staff and visitor administrative support and direction
  • Assist in managing challenging situations involving patients or visitors when security concerns arise.
  • Coordinate with reception and administrative staff to ensure visitor access is effectively managed.
  • Maintain and update security records, databases, and documentation (registers, cards, keys, lost property, patient valuables)
  • Liaising and coordinating with the FM Help Desk

The Person:

  • Assigning, printing and issuing hospital access control cards for employees, contractors, and visitors.
  • Assigning user profile for creation of their staff ID/access card
  • Manage Lost and Found property – arranging deposits into or retrieval from the Lost Property Room
  • Assist with management of Patient Valuables
  • Functioning as a central point for all security, staff and visitor administrative support and direction
  • Assist in managing challenging situations involving patients or visitors when security concerns arise.
  • Coordinate with reception and administrative staff to ensure visitor access is effectively managed.
  • Maintain and update security records, databases, and documentation (registers, cards, keys, lost property, patient valuables)
  • Liaising and coordinating with the FM Help Desk

Mandatory Qualifications:

  • Relevant experience in a similar security and/or administration position
  • Experience in a healthcare environment desirable.
  • Valid Police Check and Working with Children Check (WWCC)

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