Receptionist (Casual)

4 days ago

Duncraig WA, Australia Improve Physiotherapy Full time

Reception (New Improve Physiotherapy Clinic)

We are seeking someone to provide cover for the remainder of the year, with the potential to increase to a part-time or full-time position across our Duncraig and Padbury locations if desired once the successful applicant demonstrates independence in the role.

Job description Casual (5-10 hours a week)

Improve Physiotherapy is a very fast growing Physiotherapy Clinic within the northern suburbs of Perth (Duncraig and Padbury). The clinics are located within a medical centre. We are currently open Monday, Tuesday, Thursday and Friday. At present there is only one Physiotherapist working in the clinics at a time that you will be working in a team with.

Our purpose at Improve Physiotherapy is simple

We are passionate about improving the patient experience by listening, being empathetic, friendly and genuine, which allows our patients to feel comfortable. We believe this is what sets us apart from other Physio clinics in Western Australia.

Laptop, coffee/tea and mobile phone provided supplied on site only.

To be successful you will need to have the following:

Must have

  • Outstanding communications skills to all age groups, genuine, bubbly and upbeat personality, a go getter, a people person.
  • Show initiative in providing value to the workplace and being proactive as you will need to work independently.
  • Australian Citizenship
  • 2 recent job references
  • Cover letter

Preferred but not essential

  • Lives locally.
  • 1-2 years of reception experience.
  • Basic computer skills with Macbook laptop and excel spreadsheet.
  • Phone Calls- Speaks clearly, confidently and is comfortable on the phone.

Job Role Requirements (Training Supplied)

  • Booking new and existing patients on Halaxy software.
  • Taking payments with private health cards on a Tyro machine, billing electronically and cash payments when necessary.
  • Tracking patient retention on Excel spreadsheet.
  • Follow up, rebooking and new patient calls.

Please include a cover letter with your resume demonstrating how you meet the above criteria and why you would like to start or continue a career in Reception.

Job Type: Casual

Pay: $32.00 per hour

Expected hours: 5 – 15 per week

Benefits:

  • Employee discount

Application Question(s):

  • Are you an Australian Citizen?

Education:

  • High School (Year 12) (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Admin/reception: 1 year (Preferred)
  • Medical receptionist: 1 year (Preferred)

Language:

  • Fluent English (Required)

Work Location: In person

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