Receptionist (Casual)

**Reception (New Improve Physiotherapy Clinic)**

Job initially requires availability for Monday afternoon and cover when required on Thursday's and Friday's, 5 hour per shifts between 8am-7pm. Once able to demonstrate independence in role, hours can be increased to a part time role across two locations (Duncraig and Padbury).

**Job description Casual (5-10 hours a week)**

Improve Physiotherapy is a very fast growing Physiotherapy Clinic within the northern suburbs of Perth (Duncraig and Padbury). The clinics are located within a medical centre. We are currently open Monday, Tuesday, Thursday and Friday. At present there is only one Physiotherapist working in the clinics that you will be working in a team with.

Our purpose at Improve Physiotherapy is simple
We are passionate about improving the patient experience by listening, being empathetic, friendly and genuine, which allows our patients to feel comfortable. We believe this is what sets us apart from other Physio clinics in Western Australia.

Laptop, coffee/tea and mobile phone provided supplied on site only.

**To be successful you will need to have the following**:
**Must have**
- Outstanding communications skills to all age groups, genuine, bubbly and upbeat personality, a go getter, a people person.
- Show initiative in providing value to the workplace and being proactive as you will need to work independently.
- Australian Citizenship
- 2 recent job references
- Cover letter

**Preferred but not essential**
- Lives locally.
- 1-2 years of reception experience.
- Basic computer skills with Macbook laptop and excel spreadsheet.
- Phone Calls
- Speaks clearly, confidently and is comfortable on the phone.

**Job Role Requirements (Training Supplied)**
- Booking new and existing patients on Halaxy software.
- Taking payments with private health cards on a Tyro machine, billing electronically and cash payments when necessary.
- Tracking patient retention on Excel spreadsheet.
- Follow up, rebooking and new patient calls.

Please include a cover letter with your resume demonstrating how you meet the above criteria and why you would like to start or continue a career in Reception.

**Job Type**: Casual

Pay: $32.00 per hour

Expected hours: 5 - 15 per week

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Monday to Friday
- Morning shift
- No weekends

Application Question(s):

- Are you an Australian Citizen?

**Education**:

- High School (Year 12) (preferred)

**Experience**:

- Reception: 1 year (preferred)
- Customer service: 1 year (preferred)
- Admin/reception: 1 year (preferred)

**Language**:

- Fluent English (required)

Work Location: In person