Customer Service

6 days ago

Townsville, Queensland, Australia Telstra Full time $40,000 - $60,000 per year

Telstra is hiring

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

Our Willows, Aitkenvale and Townsville (Castle Town) stores are hiring Retail Consultants to join the team on a Part Time basis. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It's a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected - faster, better, smarter.

What we offer our team members

We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Below is a snapshot of just some of the cool things we offer:

  • Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running
  • 30% off Telstra services
  • Continuous training from management, to keep enhancing your skills and helping you grow
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

What you'll do

As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.

About you

  • You're able to easily build a connection with a variety of new and existing customers
  • You can quickly develop customised solutions for customers
  • You've got a drive to reach (and exceed) sales targets and KPIs
  • You're hungry to learn and grow within the role (and beyond)
  • You have experience in a customer-facing role
  • You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service

Apply now

After you've submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.

  • Customer Service

    1 week ago

    Townsville, Queensland, Australia Max Stocks Food Service Full time $45,000 - $60,000 per year

    About UsLocally family-owned and operated for over 50 years, Max Stocks provides more than 5000 fresh, frozen, and dry quality food service products to hotels, resorts, supermarkets, restaurants, hospitals, aged care, schools, takeaways, cafes and more. Proudly servicing Queensland communities, Max Stocks employs more than 100 passionate people who are...

  • Customer Service Attendant

    14 hours ago

    Townsville, Queensland, Australia Trinity Petroleum Services Full time $30,000 - $45,000 per year

    Trinity Petroleum Services is a locally operated petroleum company with 16 Fuel & Convenience retail outlets in North Queensland.We have a vacancy for a Casual Customer Service Attendant at our outlet on Ingham Road, Townsville.If you are looking for some extra work, we have 5 casual shifts available every fortnight.  The shifts will generally be from 12:30...

  • Customer Service Support

    4 days ago

    Townsville, Queensland, Australia Pacific Islands International Full time $60,000 - $90,000 per year

    Pacific Islands International (PII) is seeking an enthusiastic and customer focused individual to join our team.Established in 1998, PII is a trusted one-stop shop for the building and construction needs of the Pacific Islands, importing and exporting a huge array of products from across the globe to our customers in the Pacific Islands.We are proud of our...

  • Retail: Customer Service

    2 weeks ago

    Townsville, Queensland, Australia Telstra Full time $50,000 - $80,000 per year

    Employment TypePermanentClosing Date29 Nov :59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you...

  • Customer Service Officer

    17 hours ago

    Townsville, Queensland, Australia Gymnastics Townsville Full time $40,000 - $60,000 per year

    About usGymnastics Townsville is a community based not-for-profit sporting club with more than 600 members. With more than 25 years history, Gymnastics Townsville is the largest gymnastics club in Townsville with a fully equipped air-conditioned gymnastics training facility. The club caters for participants aged from 3 years to adults through a range of...

  • Customer Service Representative

    1 week ago

    Townsville, Queensland, Australia Avis Budget Group Full time $172,000 - $173,000 per year

    Dreaming of a job where every day feels like a new destination?Join us at our Townville Airport location connect with travellers and locals alike from across the globe and play a part in making our customers hire process unforgettable. If you thrive in a fast-paced, dynamic environment and love the idea of being at the heart of travel and locals, we have the...

  • Customer Service Representatives

    1 week ago

    Townsville, Queensland, Australia Suncorp Full time $624,000 - $720,000 per year

    Be Part of Suncorp's Thriving Contact Centre in TownsvilleOur newly opened Contact Centre is expanding our team even further If you're passionate about delivering outstanding customer service, this is your chance to join Suncorp's new Contact Centre in Townsville.We are hiring Part-Time Customer Service Representatives to play a key role as Sun & Gio...

  • Customer Service Representatives

    1 week ago

    Townsville, Queensland, Australia Prvidr Full time $40,000 - $80,000 per year

    INDUCTION DATE IS: 5th January This role is an office based role.Base remuneration is $56,950 + penalties + super + access to employee discounts (health insurance, gym memberships etc), novated leasing options, 10 weeks parental leave (regardless of gender, tensure conditions apply).Please note, as part of our recruitment process we request candidates to...

  • Customer Service Representative Castletown

    2 weeks ago

    Townsville, Queensland, Australia Commonwealth Bank - Retail Banking Services Full time $45,000 - $65,000 per year

    Please noteMonday to Friday 8:45 - 4:45pm12month Paternity Leave ContractDo work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products,...

  • Sales and Customer Service Consultant

    6 days ago

    Townsville, Queensland, Australia Medibank Full time $60,000 - $90,000 per year

    You're only human.It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.About the Community Team:At Medibank, we're...