Full-Time Radiology Bookings Clerk

1 day ago

Berwick VIC, Australia Collins St Radiology Full time $57,568 - $86,352 per year

Marina Radiology is a privately owned, non-corporatised radiology provider, with 12 sites currently in operation across Victoria.

Positions are available for our Customer Contact Centre (Call Centre) located in Berwick to assist our team with inbound and outbound calls, as well as online enquiries. All patient communication will be done via telephone or the internet.

Qualifications and Skills

We are looking for enthusiastic, motivated people with:

  • A strong focus on attention to detail and data accuracy
  • A keen focus on providing exceptional patient care and customer service
  • A positive and bubbly attitude
  • The ability to troubleshoot
  • Excellent communication skills
  • An ability to work in a team and autonomously
  • Comprehensive computer skills
  • A basic understanding of medical terminology/anatomy would be an advantage.

If this sounds like you, we encourage you to apply.

Training will be provided.

Responsibilities and Duties

The main responsibilities of the successful applicant will be:

  • Creating a great impression when greeting patients/referring doctors/other industry associates over the telephone
  • Answering/transferring a high volume of incoming calls
  • Booking appointments in an accurate, timely and friendly manner (both via online request and over the phone)
  • General related administration work (scanning/faxing/emailing, etc.)

The role will require you to work a rotating 38 hour roster between 8.00am and 6.00pm Monday to Friday and the occasional Saturday (overtime rates apply).

No phone inquiries will be taken. No recruitment agencies please.

Please apply via Indeed with a cover letter and a CV.

Salary will be determined by our Enterprise Agreement and on successful applicant's experience.

Marina Radiology is an Equal Opportunity Employer.

For further information visit our website:

Job Types: Full-time, Permanent

Pay: From $27.80 per hour

Experience:

  • Customer service: 1 year (Preferred)
  • Medical receptionist: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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