Celebrations Sales Manager

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As our
Celebrations Sales Manager
, you'll lead the charge in driving event sales and revenue.You'll convert client inquiries into unforgettable experiences—whether it's an intimate gathering or a large-scale celebration—by crafting tailored solutions that exceed expectations.

Your ability to build strong relationships with clients, partners, and internal teams will be key to delivering seamless, high-impact events that elevate our brand and boost profitability.

A few of your responsibilities:

• Develop business strategies to drive revenue
• Manage event sales within the signature restaurants and bars
• Host regular property famils with agencies and prospective corporate clients
• Collaborate with Marketing and Sales to consistently refine and improve collateral and offerings
• Build and maintain relationships with external vendors to provide options for up selling packages (flower/balloon arrangements, theming, performers)
• Lead and support the Booking Coordinator team in the meeting of their financial and operational targets

What we are looking for:

• Proven business development skills coupled with a strong hospitality industry network
• Effective influencing, negotiating, and operational decision-making abilities
• Exceptional interpersonal and communication skills, with the ability to build positive relationships with clients and stakeholders
• Extensive experience in sales, event planning, marketing, and networking in the hospitality or gaming industries

About you:

With your high attention to detail and multitasking skills, ability to thrive in a fast-paced environment, and passion for delivering world-class guest experiences, you're poised to excel as our Celebrations Sales Manager.

Your role will be pivotal in shaping the success of our Restaurant, Bars & Event operations at The Star. Join us in making a difference.

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted parking available
• Up to 30% discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy - limitless career opportunities
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Supportive leadership team
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values =
Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care
.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.

The Star was awarded
WGEA Employer of Citation for Gender Equality
and has been recognised as a
2025 PLATINUM Employer
by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It's your time to SHINE

Click on the link below to make your next career move with The Star.