Customer Service Representative

6 days ago

Launceston, Tasmania, Australia MyState Bank Full time $60,000 - $80,000 per year

Are you a driven and customer-focused individual with a passion for delivering exceptional service? MyState is seeking a dynamic Customer Service Representative to become the face and voice of our bank. As a key member of our retail team, you will be the first point of contact for our valued customers, assisting them with their everyday banking needs.

This fixed term role, running for approximately nine months is a great opportunity for anyone looking to dip their feet into the finance sector.

A Day In The Life
As a vital member of our Launceston team, you'll shape your promising career in finance, banking, and retail. You'll thrive as a key point of contact and connection, gaining essential knowledge while assisting customers with transactions and introducing them to MyState's banking options. Your daily work matters – not only in shaping customer experiences but also in your career journey. We're committed to your growth, providing dedicated time for learning and development. Your journey at MyState is more than a role; it's an opportunity to be part of a supportive team that wants to see you succeed.

Key Skills And Strengths
We're looking for candidates who excel in effective communication, possess strong problem-solving skills, and demonstrate a commitment to exceptional customer service. If you can connect with customers, resolve issues efficiently, and maintain a positive and professional demeanour, you're exactly who we're looking for to join our team as a Customer Service Representative.

About Us
Oh hi We're MyState. You might know us as Tasmania's local bank, but our group also includes TPT Wealth.

Now employing over 350 people and offering products and services all around Australia, MyState Limited is growing quickly, both in and outside of Tassie. It's a really exciting time to join our team. We're determined to do things in ways they've never been done before and make a real difference in the lives of our customers.

We know we're better when we're in this together and only win when our people, customers, and community win too.

Our strategy is bold and brave, and we're growing quickly. That means lots of failing, learning, and trying again. It takes energy and courage to chase the better every day. Does that sound like you? Could you be the next person we're looking for?

To request a position description or for any further information, please get in touch with us at

Apply Now

To apply for this role, click "Apply Now" by midnight Sunday 21st of September 2025. As part of your application, please provide a cover letter outlining who you are and why you are applying for this role.

Employment with MyState is subject to a Bankruptcy, Police, and Credit check to verify your suitability to work in the finance sector.

MyState Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for everyone that works with us. All applicants will be considered for employment regardless of their race, religion, gender identity, sexual orientation, age, or disability.

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