Care Coordinator

Job description:

Your career in healthcare made personal

At Medibank we've recently unified our health services under one brand –
Amplar Health.

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

The Opportunity

The
Care Coordinator
is part of our amazing Amplar Preventative Health Team. In this role you will work through a variety of service delivery modes – face to face, video and telephonic delivery, or digital programs to support people with complex and chronic care needs in the community.

Drawing on your holistic knowledge and background in health, you will support health literacy and empower participants to self-manage their health. You will utilise a coordinated and integrated approach, facilitating health behaviour change and care coordination in the delivery of health coaching.

This is a unique
Full-Time or Part-Time
(minimum 0.6FTE)
work from home
opportunity, so you can be located anywhere in Australia. It is required to have suitable office area from which to work and reliable internet connection.

We have both permanent and contracted roles (6 month duration) available, and our service operates between the hours of
8:00AM - 6:00PM (AEST) Monday to Friday.

About You

You are an advocate for preventative health and have the natural ability to build rapport with a wide range of clients and healthcare professionals. You have experience working in care coordination and delivery of support services to people with complex and chronic care needs.

You are a
Registered Nurse or Allied Health Professional
(Occupational Therapist, Physiotherapist, Dietician, Exercise Physiologist, Podiatrist, Psychologist or Pharmacist)
with relevant registration.

In addition, you will have the following experience:

• Care coordination and the delivery of seamless and effective support services to people with complex and chronic care needs.
• Experience in primary health care and care planning.
• Strong clinical knowledge and the ability to translate care plans into practice.
• Strong understanding of chronic disease management practices, including workflows across the care team.
• It is desirable but not essential that you have:
• Previous experience delivering care virtually and digitally, and
• An understanding health behaviour change methodology and how this can be applied in practice.

Our Much-Loved Perks

Our Vision is to be the healthiest workplace in Australia by 2030. For you that means having access to the best work perks and benefits to help you be your healthiest self every day, including:

• Great work-life balance with the ability to choose your own hours (no night shifts).
• Impressive, 35% subsidised Medibank/ahm health insurance (which can also include your pets, cars, upcoming travel, and house)
• Amplar encourages all parents to take an active role in childcare –and offer 14 weeks paid parental leave.
• Feel Good Health Hub – a digital platform for your mobile that gives you access to a range of clinical health and wellbeing services at your fingertips.

Learn more about Amplar Health at

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants.

For any adjustments or alternative formats during the recruitment process, please contact us at To learn about our commitments and employee experiences, go to

Employees in face-to-face healthcare roles will be required to be fully vaccinated for COVID-19 as a condition of employment.