Senior Manager, Credit Operations, Non Bank Lender

1 week ago

Sydney, New South Wales, Australia East Partnership Full time $200,000 - $400,000 per year

Step into a high-impact leadership role with a growing financial services business. You will lead a large credit team across Australia and offshore, driving service excellence, operational efficiency, and compliance, while shaping the company's credit strategy alongside senior executives.

Role Responsibilities:

  • Lead, coach, and develop a multi-location credit team, building capability, culture, and performance.
  • Own the end-to-end credit decisioning process, ensuring accuracy, timeliness, and compliance across all products.
  • Manage the implementation and adoption of credit risk and responsible lending frameworks.
  • Oversee audits, regulatory compliance, and stakeholder reporting.
  • Drive productivity improvements through smarter workflows, process enhancements, and system implementations (including Simpology V2).
  • Act as a key escalation point for complex credit matters and policy interpretation.
  • Partner with senior executives to refine credit policy, risk frameworks, and automated decision models.
  • Build and maintain strong relationships with brokers, mortgage managers, LMI providers, valuers, solicitors, and regulators.
  • Provide insight and solutions to the executive team to continuously enhance credit outcomes.

Ideal Candidate:

  • 15+ years' experience in credit management within residential mortgages.
  • 10+ years leading and developing large teams.
  • Deep understanding of credit risk frameworks, regulatory requirements, and compliance.
  • Commercial mindset with the ability to balance customer service, efficiency, and risk.
  • Strong analytical, problem-solving, and decision-making skills.
  • Track record of driving operational change and delivering measurable efficiencies.
  • Confident communicator, credible with both internal stakeholders and external partners.

This is more than just a leadership role. It's your chance to shape the credit function, influence policy, and deliver real impact in a fast-paced, growth-focused environment.

Apply now, or reach out to
Nick Hill
at

for a confidential discussion.

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