Product Analyst, Wrap Platform

Product Analyst, Wrap Platform

Location:MELBOURNE, VIC, AU, 3008

Employment Type: Max Term Full Time

• Work within Wrap Platform Product Management

• 12 Month Max Term

• Melbourne Location

The opportunity to join our team

Great opportunity to join our Wrap space during a period of growth. We are currently looking for a Product Analyst to work alongside the Product Managers to ensure the Wrap products remain competitive, compliant and aligned to strategic product positioning. This is a 12 month max term contract until October 2026.

Key Responsibilities:

• Providing product management support and specialist assistance in driving product enhancements and change

• Working alongside Product Managers to monitor and ensure products operate in accordance with IFL product governance requirements and standards

• Assisting Product Managers to ensure adherence to applicable regulations and compliance, and managing any incidents should they arise
• Acting as SME to identify opportunities to improve product offerings and support customer retention
• Providing general support to other business areas across Wrap, including developing communications, contributing to or leading projects, and creating appropriate training material
• Working with Product Managers to ensure cross-product consistency (e.g., forms, business rules and procedures)
• Managing product team mailboxes, responding to enquiries, escalations, and complaints

• Managing maintenance of product collateral, including forms, guides, and platform investment menus.

• Collecting and analysing data on product matters and presenting findings in a clear and concise manner.

What you will bring:

• Experience in Financial Service Industry preferably with superannuation and investments
• Knowledge of competitors and industry trends
• Understanding of our regulatory environment
• Strong attention to detail
• A commitment to delivering excellence in client and member outcomes aligned to improving the financial futures of Australians

• Proactive approach in managing deadlines and seeking ways to add value

• Advanced Excel

Make your move. Make your mark.

What gets us excited about working here? Helping people do more with their money. From those starting out to those retiring. As your team, we'll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives

If this sounds like your kind of career, you sound like our kind of person. Here, you'll be making a positive impact in people's lives straightaway – and every day. The first point of contact for our clients whenever they need support.

Along the way, you'll be free to learn new skills, grow, and get great things done. Around here, we like to call it "putting our fingerprints on the future".

Showing up for every Australian

We're one of Australia's leading financial wellbeing organisations, helping people feel good about their money. This starts by helping our people feel good about working here. That means flexibility. Plenty of opportunity. And celebrating all the unique things that make you, you – what matters to you, matters to us.

To Apply

Read more about why you should join our team

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.