Executive Support Officer

At our core, RSL LifeCare provides compassionate care and services to veterans and seniors living in our communities or receiving support at home. For over 100 years, we have proudly supported veterans and their families, and our vision of creating proud communities living their best lives remains central to all we do.

This is a unique opportunity to join a large, mission-driven organisation where your expertise and compassion will be valued and will make a meaningful difference to our resident's lives.

We are seeking a highly organised and proactive Executive Support Officer – Property to provide high-level executive support to the Chief Property Officer (CPO) and play a pivotal role in driving the success of strategic initiatives across our Property division.

This role is ideal for a dynamic professional who can balance strategic thinking with hands-on delivery, offering a rare blend of project coordination, stakeholder engagement, and executive support.

Your key responsibilities will include:

• Provide direct executive support to the CPO including diary, travel, communications, and meeting management
• Drive the execution of priority initiatives and coordinate cross-business activities
• Lead or support forums, working groups, and key projects across Property
• Prepare high-quality briefing papers, reports, and executive-level correspondence
• Support governance, reporting, and compliance processes
• Build strong relationships with stakeholders including the CEO, ELT, consultants, and delivery partners
• Identify and implement process improvements to enhance efficiency within the Property team

A bit about you:

You are highly motivated, detail-focused, and thrive in a fast-paced environment where no two days are the same. You are skilled at managing priorities, anticipating needs, and acting as a trusted advisor to senior leaders.

To be successful in this role, you will have:

• Tertiary qualifications in Business Administration, Management, or a related field (Property experience desirable)
• Minimum 5 years' experience in executive support, business operations, or project management
• Proven experience supporting a senior executive (CPO, COO, or equivalent)
• Strong project coordination and organisational skills
• Excellent written and verbal communication skills, with experience preparing executive-level documents including experience with reporting tools such as Power BI or Tableau
• High level of discretion, professionalism, and stakeholder engagement skills
• Advanced Microsoft Office skills (particularly Word, Excel, PowerPoint)
• Certification in Project Management advantageous
• Exposure to governance, risk management, or strategic planning frameworks

Benefits of working for RSL LifeCare:

• Salary packaging benefits of up to $15,900 per year, helping you reduce taxable income through tax-free benefits like super contributions and car leasing
• Staff discounts at over 700 retail stores via Maxxia Rewards
• Leave loading (17.5% pay top-up on paid leave)
• Fitness Passport
• Opportunity to work alongside a passionate and supportive team dedicated to making a real difference
• Flexible hybrid model promoting a healthy work-life balance

Our commitment to diversity:  We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team
 
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.