Workforce Systems Analyst

• Support Services/Administration
• IT
• Brisbane
• Full time

17/11/2025

• Join a leading healthcare provider dedicated to leveraging data and technology
• Maintain, improve, and support workforce systems to enable accurate rostering
• Full-time role within our Business Analytics team based in South Bank, Brisbane

Workforce Systems Analyst
Are you a technically skilled professional with a passion for optimising workforce management systems and improving operational efficiency? Queensland X-Ray is looking for a Workforce Systems Analyst to provide expert support, maintain system accuracy, and deliver enhancements that strengthen workforce planning and roster management. This full-time role is ideal for someone who thrives on problem-solving, user support, and continuous improvement in a fast-paced healthcare environment.

About Queensland X-Ray
Queensland X-Ray has over 50 practices across Queensland, led by an experienced team of radiologists and imaging specialists. As part of Sonic Healthcare, an ASX listed company, we are committed to maintaining industry-leading technology, systems, and operational capability.

Our Business Analytics team plays a vital role in strengthening organisational performance through data, systems optimisation, and improved operational processes. We are looking for a Workforce Systems Analyst who enjoys collaboration, is comfortable engaging with multiple departments, and is eager to improve the systems our teams rely on every day.

About The Role
As the Workforce Systems Analyst, you will be responsible for the day-to-day support, maintenance, and optimisation of Queensland X-Ray's workforce management systems. Reporting to the Business Analytics Manager and working closely with Modality Operations, HR, and Payroll, you will act as the subject matter expert (SME) for roster, timekeeping, and workforce system processes.

This role is based in our South Bank office, close to public transport and modern amenities.

In This Role, You Will Be Responsible For

• Providing day-to-day support, troubleshooting, and administration of Queensland X-Ray's workforce management systems
• Identifying, scoping, and implementing system enhancements that improve usability, efficiency, and workforce management capability
• Supporting configuration changes, system testing, and validation during updates and process improvements
• Extracting, analysing, and reporting on workforce data to support operational and strategic decision-making
• Monitoring and maintaining data accuracy across rosters, timesheets, and employee workforce records
• Working collaboratively with Modality Operations, HR, and Payroll to streamline roster management processes
• Delivering clear, engaging user training and maintaining up-to-date knowledge base articles and documentation
• Supporting audit and compliance activities to ensure adherence to internal standards
• Proactively identifying automation and optimisation opportunities
• Performing additional duties as directed by the Business Analytics Manager

About You

• Strong technical proficiency in workforce management systems such as UKG Pro WFM
• Solid understanding of rostering, timekeeping, and payroll processes
• Analytical and solution-oriented, with the ability to troubleshoot complex system issues
• Proven ability to deliver engaging training and develop user-friendly support resources
• Excellent interpersonal and communication skills, with the ability to work effectively with diverse stakeholder groups
• Commitment to maintaining data accuracy and system integrity
• Experience with reporting tools such as Excel, SQL or Power BI is desirable

What We Offer

• A collaborative team environment that values systems improvement and operational efficiency
• A commitment to employee well-being, including access to an Employee Assistance Program (EAP) and corporate benefits
• Paid parental leave to support work-life balance
• Ongoing learning and development opportunities, including training in workforce systems and analytics
• A competitive remuneration package based on experience
• Reward and Recognition Points System — we love celebrating success
• Salary packaging options, including motor vehicle salary packaging
• Access to corporate technology discounts
• A modern office environment with excellent facilities

This is a full-time opportunity to play a key role in enhancing Queensland X-Ray's workforce systems and supporting efficient workforce operations across a large and growing healthcare provider. If you're passionate about optimising systems and improving how teams work, we'd love to hear from you.

Please send your application as one single PDF.

Due to the volume of applications, please note only shortlisted candidates will be contacted
.