Patient Safety Coordinator

Employment Type: Fixed term full time

Salary: Remuneration will commensurate with credentials, qualifications and experience

Location: Richmond Support Services office, Melbourne. Travel to other sites (possibly interstate) will be a requirement of the role. Must be available to work on site a minimum of three days a week.

Application: Please upload resume and letter of application addressing key selection criteria below

Contact: Magdalena Pliszka,

At Mercy Health, it's all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

The Patient Safety Team works closely with Mercy Health Services. You will be a fundamental advocate in relation to safe care for patients, clients and residents that access our service. You will be the key contact for internal key stakeholders and external agencies, such as Safer Care Victoria and other Department of Health entities. The role is also responsible for:

• Oversite and monitoring of all Serious Adverse Patient Safety Events (SAPSE) within the incident management systems
• Reporting, leading and facilitating all Sentinel Event reviews in collaboration with Divisions and Site Leadership
• Facilitation of the development of SMART recommendations to support robust risk mitigation and system and process improvement in accordance with best practice
• Working collaboratively with the Statutory Duty of Candour unit to facilitate compliance with the legislative instrument
• Engaging with impacted patients, clients, residents and/or their carers to ensure their complete understanding and representation throughout the review process.

To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge (key selection criteria):

• Must be a current registered Health Practitioner with AHPRA
• Previous leadership experience in a dynamic and diverse healthcare setting
• Highly developed written and verbal communication skills with significant experience in report writing
• Demonstrated knowledge and practice in incident review methodology
• Well-developed understanding of Safer Care Victoria's APSE Policy and Sentinel Event Program
• Demonstrated ability to communicate and engage with senior leadership and executive level key stakeholders
• Ability to share and model the team's ethos, commitment to our strategy and positive culture
• A sound understanding in health literacy and demonstrated understanding of medical/health terminology

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check
• Current COVID-19 certificate, proof of current influenza vaccination and other vaccination status consistent with public health orders

You'll also enjoy a range of other benefits:

• Develop and expand your skills, knowledge and impact across the scope of practice.
• Advance your career with ongoing professional development opportunities and educational resources in a supportive environment.
• Find a better balance with a flexible rostering.
• Make the most of your pay with our generous salary packaging options.
• Save big with access to a range of retail discounts across financial, healthcare, travel and other services.
• Live, work and feel your best with our health and wellbeing programs including an Employee Assistance Program and Fitness Passport for you and your family. If you have an existing Fitness Passport, you can easily transfer it to Mercy Health.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people's lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to their Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and/or Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.