Maintenance Co-Ordinator

ABOUT METRO HOMES

Due to continued growth an opportunity exists to join one of South Australia's leading builders. Located in Hindmarsh Square, Adelaide we form part of a larger developer group that operates across four states.

We are a dynamic and high performing team offering clients a diverse range of homes on our land or theirs. Our success comes from our culture, with our staff being acknowledged as among the best in the industry.

Metro has a distinct advantage in that as a land developer and a builder we control a large proportion of our own land, in addition to having the ability to custom design on clients, or, our own land.

THE ROLE

We are seeking an energetic and enthusiastic self -starter, someone who can work both autonomously and within a team environment. It's imperative the candidate is the right fit for our culture. The Maintenance Coordinator, reports to the Building Manager and is part of the Maintenance team.

The key focus of this role managing the inbox to schedule and coordinate 3-month maintenance checks for client's post-handover whilst supporting the wider maintenance team. More specifically, you will:

• Monitor and maintain the Maintenance inbox

• Liaising with clients and allocating tasks to Maintenance team and Suppliers/Trades for inspections, maintenance service dates and general maintenance requirements

• Manage calendars and processing of paperwork for maintenance items

• Producing service requests, purchase orders and inspection reports relating to scope of work

• Complete follow up calls and emails with customers to ensure completed work satisfaction and providing the customer with their updated inspection report

• Following up on outstanding orders and service requests, this will require outbound calls to our service providers

• Manage and liaise with clients (and neighbours) for fencing notices.

• Quarterly Australian Bureau of Statistics reporting

• Assisting with general administrative duties, including but not limited to scanning, filing and typing

THE CANDIDATE

First and foremost we are looking for someone with a "can do" attitude and be aligned to our core values, who is looking for a company to reignite their career. A motivated team player would also need key attributes as:

• Minimum of 2 years in residential construction preferably in a maintenance co-ordinator role

• Experience in administration, including scheduling/coordinating

• Previous experience in a customer support role and exceptional workflow management

• An ability to show empathy, communicate with clients and various teams to provide information and updates on maintenance works

• Strong IT skills, utilising Microsoft suites (Outlook, Word & Excel)

• Knowledge of property maintenance, building & construction processes is preferable but not essential

• Outstanding prioritisation, organisational, and planning abilities with the ability to work under pressure

• Ability to delegate and manage maintenance programs autonomously.

• Highly motivated individual with a positive outlook and willingness to find solutions to achieve desirable outcomes.

WE OFFER

An energetic workplace that is ideal for the right candidate to foster their career, we see ourselves as an employer of choice and you will be amongst like- minded thinkers who enjoy the challenge the industry presents. Attractive salary and benefits will be in line with experience.

If you think this role is what you are really looking for please apply to Steve Weightman, Director, Metro Homes, with applications closing Friday 26 September, 2025.

All applications will be treated in the strictest confidence.

Contact by phone for confidential discussion on

Note - No recruitment agencies please and given the high number of candidates we will only be contacting those who are short-listed for this role.