Reception & Guest Services Coordinator

22 hours ago

Sydney, New South Wales, Australia Beaumont People Full time

Reception & Guest Services Coordinator | NFP Member Association

  • Full-time, Permanent | Sydney CBD, NSW
  • $75k + Super + Salary Packaging
  • Work with a team driven by purpose, service excellence & collaboration

About the Organisation
This purpose-driven, member-based organisation is a trusted leader in governance education and advocacy. Each year, they connect and inspire leaders nationwide through events, programs, and resources, while maintaining a professional, welcoming environment for members, guests, and staff.

About The Opportunity
You'll play a key role in keeping the office running smoothly and providing a welcoming experience for members and guests. From managing reception and supporting the Business Centre and Member Lounge (BCML) to assisting internal teams and coordinating facilities, you'll ensure interactions are professional, efficient, and member-focused.

Key Responsibilities

  • Be the friendly, professional first point of contact for members, guests, and stakeholders.
  • Manage reception, switchboard, mail, inboxes, and meeting room bookings.
  • Oversee BCML operations, keeping spaces stocked, clean, and event-ready.
  • Provide administrative support across systems, including purchase orders, invoicing, reporting, and data entry.
  • Support internal teams with events, courses, and other initiatives.
  • Identify and implement process improvements to enhance office and guest services.
  • Assist with employee experience initiatives, including inductions, amenities, and staff events.
  • Support office management and security to ensure smooth daily operations.

Skills and Experience Required

  • Experience in reception, office administration, concierge, or guest service in a corporate or membership-based environment.
  • Strong interpersonal skills with a professional and approachable manner.
  • Strong multitasking, problem-solving, and organisational abilities.
  • Comfortable supporting multiple teams and stakeholders in a fast-paced environment.
  • Experience with AV equipment, Microsoft Office, Outlook, and office systems.

Why Join?

  • Salary packaging and additional well-being benefits.
  • Work in modern offices with stunning views.
  • Opportunities for professional development and growth.
  • A supportive, inclusive, and friendly workplace culture.
  • Directly enhance the experience of members, guests, and colleagues.

To Apply
If you're a proactive, people-focused professional ready to deliver exceptional office and guest experiences, apply now.

For a confidential discussion, contact Alyssa at

or

.

Beaumont People specialises in temporary, permanent, and contract recruitment for NFP organisations, including membership, associations, peak bodies, and the arts.
We value diversity and welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, CALD communities, and people with disabilities. Should you require a reasonable accommodation to be made for your application to be assessed, we are happy to discuss how this can be arranged.

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