Business Applications Officer
1 week ago
About The Role
Key Responsibilities
- Administer and support business and ICT systems, including software installation and configuration.
- Perform routine administrative tasks and monitor system usage and performance.
- Provide responsive application and desktop support via ServiceNow, email, and in-person requests.
- Troubleshoot and resolve system errors, escalating complex issues as needed.
- Coordinate and document stakeholder meetings.
- Support the delivery of system enhancements and improvement projects.
- Identify and report on system anomalies, trends, and improvement opportunities.
- Use SQL reporting tools to monitor system performance and assist in report development.
- Liaise with ITS and external vendors to ensure service delivery.
- Participate in User Acceptance Testing (UAT) for new and updated systems.
- Demonstrate a proactive approach to learning and professional development.
Why Join Us?
- Be part of a purpose-driven organisation that safeguards Queensland communities.
- Work in a supportive and inclusive team environment.
- Access professional development and training opportunities.
- Enjoy flexible work arrangements and a healthy work-life balance.
- Salary: $89,515 - $98,158 per annum (AO4 classification).
- Superannuation: Up to 12.75% employer contributions.
- Leave Entitlements: Generous annual, sick, and long service leave.
- Flexible Work Options: Including hybrid work arrangements and flexible hours.
- Professional Development: Access to training, mentoring, and career progression opportunities.
- Salary Packaging: Options available through approved providers
- Wellbeing Support: Access to employee assistance programs and wellness initiatives.
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