Client Services Officer

Job description

At our busy Allied Health Practice, we need a hand. Specifically, we need someone with admin experience and ideally someone who has worked in an allied health practice who has NDIS experience.

About Us:

Based in the Southern Suburbs of Adelaide, Pearsons Services specialise in providing allied health services to children, young people, and adults with disabilities. Offering a flexible service, sessions can take place in our office or within the community. Our goal is to provide a true person-centred service while working within a trans-disciplinary team. Established in 2014, our therapy team has grown to include Support Coordinators, Speech Pathologists, Social Workers, Behavioural Therapists, our animal team, short term accommodation, supported independent living, day programs and our mentor support team.

Multiple fulltime/part-time opportunities are available for a professional, friendly allied health administrator/scheduler, who is an organised team player with excellent communication skills, to join our allied health clinic in Morphett Vale.

The role involves:

• Opening / closing the clinic
• Scheduling clients' appointments
• Greeting clients as they enter the practice and answering their queries.
• Assisting people when they phone
• Providing standard information about services
• Creating and updating physical and electronic files
• Standard phone and front desk reception tasks
• Processing of payments
• A range of administrative tasks to assist clinicians and management staff.
• Liaising and building relationships with schools and other external providers
• Participating as an active team member within the administration team

The role will require someone who:

-is a problem solver who can take initiative and has a confident and cheerful disposition.

• can multitask in an often-high paced environment

-has an eye for scheduling and can do so accurately and quickly

-experience with Brevity software is an advantage

-has excellent literacy and computer skills.

-has an excellent phone manner

Why join us:

· Located down South, in Morphett Vale

· Paid Maternity and Paternity Leave.

. Employee Assistive Program

. Excellent culture with regular team events

Please apply with your resume and a cover letter telling us why your experience, skills and personality make you the perfect person to offer our clients the friendly welcome they deserve when they call or visit.

At Pearson Services, our mission is to provide quality allied health services in Southern Adelaide that exceed participants' expectations, utilising a holistic client-centred approach while meeting legislative and regulatory requirements. We strive to provide a professional, confidential service promoting flexibility and upholding human rights while creating opportunities to empower the individuals we support to live the life they choose.

We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture that values diversity and inclusion. We welcome, actively support and promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI, Culturally and Linguistically Diverse (CALD) backgrounds and other diverse group

Work Eligibility:

• Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Required)
• Current NDIS Worker Check and Working with Children Check (or willing to acquire)
• Experience in working within the Disability sector (preferable)

In your application, please provide your CV and a cover letter addressing your skills and experience and send through to

· Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: $53,000.00 – $60,000.00 per year

Work Authorisation:

• Australia (Required)

Work Location: In person