Bar Attendants and Waitstaff
4 days ago
This role is essential to delivering outstanding customer experiences in our bar operations. As a key part of our team, you will ensure smooth service, maintain a welcoming atmosphere, and uphold high standards of hygiene and professionalism. Your contribution helps create a safe, enjoyable, and lively environment for customers while supporting the operational success of the venue.
What you will do...
- Provide exceptional customer service, ensuring guests have a positive experience.
- Prepare and serve beverages efficiently and to a high standard.
- Adhere to the Club service standards and dress code at all times.
- Consistently maintain a neat and professional appearance.
- Ensure cleanliness and hygiene are consistently maintained throughout all the club areas, including workstations, equipment, storage spaces, ashtrays, glassware, and the lounge areas.
- Understand and follow the Plan of Management for gaming, and responsible alcohol service
- Handle cash and card transactions accurately and responsibly.
- Comply with Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG) regulations.
- Engage with customers professionally and build rapport to enhance their experience.
- Assist in stock control, restocking, and inventory management.
- Work collaboratively with colleagues and support the broader operations of the venue.
- Report any anti-social behaviour to the CSM's, ensuring a safe and enjoyable environment for all guests.
Ideal background…
- Experienced in operating a bar and customer service role.
- Knowledge of alcoholic and non-alcoholic beverages, including cocktails and beer pouring techniques.
- Current RSA and ideally RCG
- Excellent cash handling.
- Use of POS systems.
- Ability to work in a fast paced, high-energy environment.
Benefits…
- Working for one of the largest and most respected employers in the Shoalhaven
- Above Award rates + benefits
- A supportive and people-first workplace.
- Rewards & recognition program.
- Growth & Development opportunities.
- Uniform provided.
- Silver golf membership.
- 50% discount on meals during shifts.
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