Clinical Support Officer

Your skills behind the scenes make all the difference

Employment Type: Permanent Full Time

Position Classification: Clinical Support Officer Level 3

Remuneration: $71, $73, Super + Salary Packaging

Hours Per Week: 38

Requisition ID: REQ619831

Closing Date: Monday 1st December

Location: John Hunter Hospital | Awabakal Land

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

About The Role:

Join our Surgical Services team at John Hunter Hospital and support the smooth operation of our fast-paced Cardiothoracic and Vascular Ward (F3). This is an exciting opportunity to work with a supportive multidisciplinary team in a dynamic hospital environment.

Monday to Friday 08:30am - 5:00pm

As a Clinical Support Officer, you will provide essential administrative support to ensure efficient ward operations. Your responsibilities will include:

• Assisting with rostering, recruitment, and workforce processes
• Managing data entry, audits, and documentation
• Coordinating education activities and My Health Learning tasks
• Reception duties and responding to enquiries
• Supporting clinical staff to help deliver positive patient outcomes

You'll work with systems such as Health Roster, Staff Link, iProcurement, ChemAlert, Smartaviewer, IPM and more, and assist with tasks including safety walks, follow-up calls, filing, storeroom organisation, and preparing death packs.

About You:

We're looking for someone who is:

• Proactive, organised, and detail-focused
• Eager to learn and adaptable in a busy environment
• Resilient and able to remain calm under pressure
• A strong communicator with excellent customer service skills

A team player with solid problem-solving abilities

Benefits:

• Sustainable Healthcare: Together towards zero
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family

Employee Assistance Program (EAP) for staff and family members

Additional Information

An Eligibility list will be created for future permanent full time or part time roles

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Isabella Pearsall on

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD- for confidential support to ensure an equitable, barrier-free application process.

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit:

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit:

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via or

Hunter New England Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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