Account Manager, SME

Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Challenge yourself to join our dynamic Qantas Sales team, a high growth division.
• Take an opportunity to develop your account management skills.
• 12-month fixed term position based at our Mascot Campus.

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and a can-do attitude. We're resilient and strong, and work hard to make sure we'll be right. We won't settle for anything less than the best outcome. We're a high performing team, and we each have the opportunity to add value and make an impact on the business.

As an
Account Manager, Corporate Sales
, you'll manage the operational and commercial performance of a diverse portfolio of national and international corporate clients. Operating in a virtual model, you'll build strong relationships, drive incremental revenue and market share, and lead contract negotiations and renewals.

You'll engage with complex stakeholders including procurement teams and C-suite executives through a structured quarterly partnership meeting cadence. Your ability to communicate with influence, navigate commercial conversations, and deliver strategic value will be key to your success.

You'll Have

• Minimum 2 years' experience in Account Management or B2B relationship roles, ideally within aviation, travel, or related industries
• Demonstrated experience managing customer performance and ensuring contract compliance
• Strong negotiation skills and prior experience in contract management
• Proven ability to engage and influence complex stakeholders, including procurement and C-suite executives
• Excellent communication, presentation, and relationship-building skills
• Ability to analyse, pivot, and present large data sets effectively
• Proficiency in Microsoft Office Suite; experience with Salesforce or other CRM systems preferred
• Background in B2B sales (e.g. travel, utilities, telecommunications) highly regarded

Why Qantas?
You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close on Thursday 2nd October 2025
Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.