Senior Claims Officer
7 days ago
- Permanent full-time position
- Flexible working locations and hybrid work environment
- End to end management of Property Liability claim files
- Sydney OR Brisbane CBD location / wfh hybrid
As the Senior Claims Officer, you'll manage a portfolio of Property Liability claims in accordance with policies and procedures ensuring the most cost-effective and timely outcomes are achieved. You will provide technical assistance, advice and support to our Claims Officers.
What You'll Do
- Manage Property Liability claim files from start to finish, ensuring best practices are followed efficiently and cost-effectively
- Provide specialist advice on complex claims, leveraging analysis and experience for sound decision-making, and act as a subject matter expert for the team.
- Develop and maintain strong relationships with internal and external stakeholders to support team objectives and ensure effective communication and service delivery.
- Support the professional growth of team members by developing and implementing individual development plans, providing technical training, and acting as a mentor.
- Participate in continuous improvement activities, keeping up-to-date with legislative changes, market information, and industry trends to improve processes and outcomes.
- Handle sensitive or high-risk claims according to regulatory guidelines, and promote a positive risk culture aligned with the risk governance framework.
What You'll Bring
- Tertiary qualifications in law, business or insurance (Desired)
- Minimum 5 years of experience managing a portfolio of liability claims
- Analytical and Problem-Solving Skills: Ability to develop solutions, identify key issues, and break down complex problems, supporting effective decision-making
- Communication and Negotiation Skills: Strong oral and written communication skills, with the ability to explain information confidently and engage in negotiations for mutual benefit
- Technical Competence and Legislative Knowledge: Proficient in Microsoft Office and mainframe applications, with sound knowledge of legislation, regulations, and guidelines relevant to Liability claims
What We Can Offer
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
- Discounts and offers on a range of retail favourite stores as well as insurance products
- Give back to our communities with payroll giving, donation matching and paid volunteer leave
- Invest in your brighter future with ongoing study support and career development programs; and
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council
Employee benefits | Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact
for a confidential conversation.
-
Senior Claims Officer Financial Lines
7 days ago
Greater Sydney Area, Australia Suncorp Group Full time $104,000 - $160,000 per yearManage a diverse portfolio of Financial Lines ClaimsPermanent full-time positionSydney or Brisbane based roles / hybrid wfhThis role will see you manage a diverse portfolio of Financial Lines Claims to deliver a "Best in Class" claims experience in accordance with policies and procedures ensuring the most cost-effective and timely outcomes are achieved,...
-
Motor Claims Consultant
2 weeks ago
Sydney, Australia Advent Claims Australia PL Full time**About Us** Advent Claims Australia is a trusted **Third Party Authority (TPA)** representing one of the world’s leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced **Motor Recovery / Settlements Specialist** to join our friendly, professional team in Sydney's CBD. **What We Offer** -...
-
Claims Admistrator
2 weeks ago
Greater Brisbane Area, Australia Robert Walters Full time $60,000 - $90,000 per yearAn exciting opportunity has arisen for a Claims Administrator for a 12-month contract. This role is perfect for someone who thrives in a supportive and collaborative environment, where your organisational skills and attention to detail will be truly valued. You will play an essential part in ensuring the smooth daily operations of claims processing,...
-
Claims Assessor
5 days ago
Greater Sydney Area, Australia HCF Australia Full time $90,000 - $120,000 per yearJoin the dedicated team at HCF Life and assess claims for Members.About The RoleAs a Life Claims Assessor, you will assess and manage all claims from complex accident, death, terminal illness, trauma and income protection products in accordance with the policy and procedures, company standards and relevant legislation. You will assess and pay claims and...
-
Senior Claims Specialist
2 weeks ago
Sydney, New South Wales, Australia 360 Underwriting Solutions Pty Ltd Full time $120,000 - $140,000 per yearSenior Claims SpecialistLocation: Sydney CBD – Barangaroo PrecinctCompany: 360 Underwriting SolutionsType: Full-Time | PermanentReady for your next opportunity in Insurance?360 Underwriting Solutions is experiencing significant growth and is seeking a Senior Claims Specialist to join our team in our newly opened, premium harbour-view office in Sydney's...
-
Senior Claims Advocate
2 weeks ago
Sydney, New South Wales, Australia Marsh McLennan Full time $120,000 - $180,000 per yearJoin Our Specialist Financial Lines Advocacy Claims Team in SydneySenior Claims AdvocateWe are looking for an experienced financial lines claims professional to join our Sydney team as a Senior Claims Advocate. This is a full-time, permanent role offering the opportunity to work on complex, high-profile claims within a collaborative and dynamic...
-
Senior Claims Advocate
7 days ago
Sydney, New South Wales, Australia Marsh Full time $120,000 - $180,000 per yearJoin Our Specialist Financial Lines Advocacy Claims Team in SydneySenior Claims AdvocateWe are looking for an experienced financial lines claims professional to join our Sydney team as a Senior Claims Advocate. This is a full-time, permanent role offering the opportunity to work on complex, high-profile claims within a collaborative and dynamic...
-
Payment Claims Processing Officer
5 days ago
Greater Perth Area, Australia WorkPac Full time $60,000 - $80,000 per yearJob detailsPerth CBD Location6-Month ContractFlexible WFH OpportunitiesAbout Our ClientOur client is a major energy provider focused on delivering sustainable and reliable power solutions across Western Australia. They are committed to innovation, safety, and continuous improvement across all operations.About The RoleWe are seeking a Payment Claims...
-
Claims Officer
2 weeks ago
Sydney Inner Suburbs, Australia Suncorp Group Full time**Manage a diverse portfolio of Professional and Financial Lines (Profin) Claims**: - **Permanent full-time position**: - **Sydney or Brisbane based roles / wfh hybrid** This role will see you manage a diverse portfolio of Profin Claims to deliver a “Best in Class” claims experience in accordance with policies and procedures ensuring the most...
-
Claims Officer
7 days ago
Sydney Inner Suburbs, Australia Suncorp Group Full time**Manage a diverse portfolio of Professional and Financial Lines (Profin) Claims**: - **Permanent full-time position**: - **Sydney or Brisbane based roles** This role will see you manage a diverse portfolio of Profin Claims to deliver a “Best in Class” claims experience in accordance with policies and procedures ensuring the most cost-effective and...