Current jobs related to Claims Admistrator - Greater Brisbane Area - Robert Walters

An exciting opportunity has arisen for a Claims Administrator for a 12-month contract. This role is perfect for someone who thrives in a supportive and collaborative environment, where your organisational skills and attention to detail will be truly valued. You will play an essential part in ensuring the smooth daily operations of claims processing, supporting both internal teams and external stakeholders. With a strong focus on professional development, this position offers you the chance to grow your career while making a meaningful impact within the community.

What You'll Do

• Provide comprehensive administrative support to ensure the efficient daily operation of claims processes, including electronic filing and document management.
• Accurately input invoices for payment into the claims system, maintaining meticulous records and ensuring timely processing of all approved payments.
• Assist with the entry of medical certificates into relevant systems, supporting Claims and Rehabilitation Consultants in their case management responsibilities.
• Distribute incoming mail efficiently and handle other general clerical duties as required to maintain seamless office operations.
• Collaborate closely with Claims Managers, Senior Claims Assistants, member councils, and external service providers to facilitate effective communication and workflow.
• Ensure compliance with company policies, procedures, regulations, and reference guides by following established standard operating procedures at all times.
• Participate in training and development activities such as buddy systems or self-learning modules to continually enhance your knowledge of claims administration processes.
• Support new system implementations as needed by adapting quickly to changes in technology or procedure within the business unit.
• Demonstrate initiative when managing confidential information, always upholding privacy standards and exercising sound judgement in sensitive situations.

What You Bring

• Demonstrated experience in providing high-quality administrative support within an office or public sector environment, showcasing your reliability and attention to detail.
• Proficiency in data entry with a proven track record of maintaining accuracy while managing large volumes of information under tight deadlines.
• Excellent verbal and written communication skills that enable you to interact effectively with colleagues, clients, and external stakeholders alike.
• Strong computer literacy including advanced skills in Microsoft Excel, Outlook, and Word for efficient document creation, tracking, and reporting.
• Outstanding time management abilities allowing you to plan ahead, prioritise workloads independently, and adapt quickly when circumstances change.
• A considerate approach when handling confidential information combined with sound judgement regarding privacy requirements.
• Willingness to participate in ongoing training opportunities such as buddy systems or self-directed learning modules for continuous professional growth.
• Familiarity with standard operating procedures or compliance frameworks relevant to claims administration is highly regarded but not essential.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.

To apply please click apply or call Madeline Wyld on for a confidential discussion.