Manager - Claims, Accident and Health

15 hours ago

Brisbane, Queensland, Australia Randstad - Banking & Financial Services Full time $120,000 - $180,000 per year

Senior Manager - Claims (Accident & Health)

Brisbane | Flexible work + relocation considered

We're partnering with a top-tier insurer to appoint a Senior Manager to lead the implementation of a new product and then build the team that will deliver and manage it.

This is a rare opportunity to challenge the status quo; reshape processes and systems, drive the design and build of a best-in-class, automated solution, and influence the future of a growing Accident & Health portfolio.

You'll work closely with analysts and operational teams, you will design and implement scalable systems and process optimisations to create a highly efficient, automated claims journey. Your focus will be on leveraging advanced tools to uplift the entire customer experience, ensuring swift service from the moment of lodgement to settlement

This is a hands-on leadership role ideal for a strategic thinker with deep technical knowledge, operational excellence and a passion for innovation, people leadership, and delivering outstanding customer outcomes.

What's on offer:

Full ownership to implement a new claims product, build the team, and shape strategy

Clear pathway to senior leadership (GM-level progression firmly on the table)

Flexible work arrangements + competitive salary + relocation support for candidates outside of QLD

What you'll bring:

Deep technical expertise in A&H claims

Proven experience in claims digitisation and automation, particularly for low-value, high-volume claims

Strong ability to define business requirements, lead system reviews and implement new technology

Solid understanding of automation, self-service platforms and AI in claims

Operational leadership with a track record of successful change delivery

Strong leadership skills with 2-3+ years' management experience in a dynamic environment

Please reach out if you are interested -

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

  • Claims Officer

    4 weeks ago

    Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time

    OverviewAs a Claims Officer, you will be responsible for triaging incoming Claims. You\'ll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement. This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered...

  • Claims Officer

    4 weeks ago

    Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time

    OverviewAs a Claims Officer, you will be responsible for triaging incoming Claims. You\'ll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement. This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered...

  • Claims Officer

    3 days ago

    Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time $60,000 - $80,000 per year

    As a Claims Officer, you will be responsible for triaging incoming Claims. You'll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement.This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered Loss...

  • Claims Specialist

    4 weeks ago

    Brisbane, Queensland, Australia KPMG Australia Full time

    Claims Specialist - Claims and Workplace HealthWe partner with insurers, self-insurers, schemes, and employers to navigate complex claims environments, drive transformative change, and implement high-impact solutions that elevate performance and embed sustainable claims practices that optimise outcomes, control costs, mitigate risk, and deliver value across...

  • Claims Specialist

    4 weeks ago

    Brisbane, Queensland, Australia KPMG Australia Full time

    Claims Specialist - Claims and Workplace Health We partner with insurers, self-insurers, schemes, and employers to navigate complex claims environments, drive transformative change, and implement high-impact solutions that elevate performance and embed sustainable claims practices that optimise outcomes, control costs, mitigate risk, and deliver value...

  • Claims Specialist

    2 weeks ago

    Brisbane, Queensland, Australia KPMG Australia Full time $80,000 - $120,000 per year

    Job DescriptionWe partner with insurers, self-insurers, schemes, and employers to navigate complex claims environments, drive transformative change, and implement high-impact solutions that elevate performance and embed sustainable claims practices that optimise outcomes, control costs, mitigate risk, and deliver value across the entire claims lifecycle.This...

  • Claims Officer

    1 week ago

    Brisbane, Queensland, Australia AAM Corporate Pty Ltd Full time $60,000 - $90,000 per year

    About the CompanyYou would be working for AAMC - Australian Accident Management Commercial - Australia's No. 1 accident management company with a strong focus on Motor Loss Assessing.AAMC is a national company with a geographical footprint in every state and territory overseen by proactive, experienced, qualified and 'hands on' leaders who are there to...

  • Claims And Investigations Officer

    4 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Permanent Full Time | 9 day fortnight79,563pa + 12% super (level 3)Great news - EBA6 currently is underway, with a proposed increase of 5% effective 1 July 202572.5 hour fortnight Hybrid, flexible working environment, including some work from home days.Location : Caboolture Depot Join City of Moreton Bay as a Claims and Investigations Officer, and help...

  • Claims Assessor

    4 days ago

    Brisbane, Queensland, Australia TUH Health Fund Full time $60,000 - $90,000 per year

    About the RoleWe're seeking a motivated and detail-oriented Claims Assessor (internally known as a Claims Administrator) to join our dynamic Claims and Benefits team in a full-time, continuing position.In this role, you'll play a key part in ensuring a seamless experience for our members by delivering outstanding customer service and applying your claims...

  • Claims Advisor

    4 weeks ago

    Brisbane, Queensland, Australia Virginia Polytechnic Institute and State University (VT) Full time

    Take the next step. Be part of something bigger at Suncorp.Take the Next Step in Your Career as a Claims AdvisorAre you driven by purpose and ready to support others during some of life's toughest moments? As a Claims Advisor, you'll be the steady hand that guides people through challenging situations with empathy, resilience, and clarity. Join our CTP team,...