Care Advisor

2 hours ago

Melbourne, Victoria, Australia Accent Home Care Full time $189,600 per year

Care Advisor / Care Partner – Aged Care

Based in Bayswater VIC | Full-Time (Mon–Fri, 9:00 am – 5:06 pm)

Salary: Dependent on Experience & Qualifications

Flexible Work from Home Options | Onsite Parking & Travel Reimbursements


Join a vibrant, supportive team that truly makes a difference in people's lives.

Accent Home Care, a division of Tabulam and Templer Homes for the Aged (TTHA), has been supporting older Australians for over 50 years. Due to continued growth, we're looking for a compassionate and motivated Care Advisor / Care Manager to join our team.

In this role, you'll help older people remain living independently in their own homes by providing expert case management and support coordination. You'll work closely with clients and their families to design tailored care plans that meet their needs, goals and lifestyle. We are looking for Care Advisors in the South-east metropolitan area - Springvale, Glen Waverley, Burwood, Cheltenham, Hampton, Brighton, Keysborough, Dandenong.


What We Offer
  • $15,900 salary packaging per FBT year – significantly reduce your taxable income
  • Training and professional development opportunities
  • Work-from-home flexibility
  • Onsite parking & discounted meals at Changing Seasons Café
  • A friendly and inclusive team culture
  • Opportunities for career growth and advancement
  • Supportive management and ongoing mentorship

Key Responsibilities
  • Deliver case management and care coordination for Home Care Package (HCP) clients
  • Build strong relationships with clients, families, and service providers
  • Conduct assessments, referrals, and regular reviews
  • Develop and manage individualised care plans and budgets
  • Attend meetings at our Bayswater office and visit clients across the Eastern and Southern suburbs

About You

You're a caring, genuine, and proactive individual with a passion for aged care and supporting older people to live well at home. You are confident working independently and have a strong ability to manage and prioritise a caseload.

You will bring:

  • Minimum 2 years' experience in a similar Care Advisor/Case Management role
  • Background in nursing (EN/RN) or allied health preferred
  • Diploma in Community Services or Case Management, or willingness to commence studies
  • Exceptional interpersonal, negotiation, and time management skills
  • Strong IT skills and understanding of aged care quality standards
  • Ability to speak a second language (German, Italian or Greek) is a strong advantage

Requirements:

  • Current Victorian Driver's Licence + own insured vehicle
  • Current Police Check (within the last 12 months)
  • Must be an Australian Citizen or Permanent Resident

Ready to make a difference?

If you're looking for a rewarding role within a purpose-driven organisation that values people and quality care, we'd love to hear from you.

Apply now and join a team that's as caring as the clients we serve.

Please note: No recruitment agencies. Only shortlisted applicants will be contacted.

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