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System Implementation Manager

2 weeks ago

Brisbane, Queensland, Australia maas group Full time $90,000 - $120,000 per year

Directly reporting to the Finance Business Partner, the Implementation Manager will work closely with the Retail segment of the Commercial Properties division

This role oversees implementation of a new ERP for the retail business (Odoo) along with associated processes that delivers continuous improvement, compliance and business synergies that underpin effective operations.

Responsibilities:

  • Gather and analyse critical information and data, eliciting and documenting functional and non-functional (technical) requirements
  • Managing the "as is" and "to be" process
  • Discover primary business objectives by analysing processes, technologies and systems
  • Business process mapping: Provide clear, concise project plans and effectively manage them
  • Liaise with external ERP implementation team and other professionals to ensure solutions are correctly implemented
  • Build, develop and maintain strong working relationships with internal and external stakeholders and identify areas of improvement by outlining problems, opportunities and solutions
  • Develop clear and concise training/process documents
  • Utilise excellent communication skills to manage expectations, maximise output and present critical information such as recommendations
  • Identify areas of improvement by outlining problems, opportunities and solutions which are to be reported back to stakeholders
  • Coordination of suppliers and or resources on projects. Assist the business with financial transformation, driving process improvement initiatives
  • Manage the system validation, testing & roll-out plan of the project and evaluate end-user readiness
  • Respectfully challenge team members with a mindset of best practice and continuous improvement
  • Support the change management framework

Knowledge, experience and attributes sought:

  • Minimum 3 years' experience in a systems-based role
  • Experience managing digital and data projects and applying project management best practice
  • Proven experience implementing technical solution projects
  • Strong stakeholder management experience, a clear communicator with the ability to build relationships.
  • A person who is approachable with excellent interpersonal skills combined with the ability to influence peers
  • Outstanding work ethic and commitment to customer service
  • A professional, confident and self-assured person with the ability to demonstrate flexibility and apply learnings to improve project success
  • Ability to effectively engage subject matter experts and understand technical topics
  • Ability to work flexible hours
  • Full working rights within Australia
  • A background in accounting is desirable
  • Experience with Retail ERP implementation / Odoo is desirable

Personal attributes sought

  • Ability to perform day to day duties with a commercial mindset
  • Superior written and verbal communication
  • Listens, understands, and adapts to an audience and can communicate clearly and persuasively
  • Proven ability to build effective relationships with key stakeholders across a business
  • Takes ownership of outcomes, and can balance accuracy with timeliness

The Implementation Manager is a six-month contract position, with a view to extend, based in Sydney, Brisbane or Dubbo. The successful candidate must be available for frequent travel to Dubbo, NSW.

For more information, please contact