Credit & Accounts Receivable Officer

About us
From humble roots in Eromanga, QLD, we've been fuelling the furthest corners of Australia for over 40 years. But we think the most exciting journey's still on the horizon.

Joining IOR puts you in the driver's seat. You'll get the opportunity to own your ambition and build a worthwhile career - all while seeing your impact on the faces of your team and the communities we serve. You won't see our logo on racing cars, but you will be part of a team that helps fuel LifeFlight's choppers.

Whether you're driving trucks, designing tech, manufacturing tanks or managing logistics behind the scenes, a career with IOR means going further, in every sense of the word - in your relationships, your impact and your remarkable career.

Right team

• Work with people you trust and form relationships that will go the distance
• Build something great with a team that will have a laugh and have your back

Right Track

• So many career opportunities to explore... and you're in the driver's seat
• Grow with us at IOR - the bigger we get, the bigger your opportunities become

Right Now

• We want you to succeed, so you're given trust and autonomy to do what it takes
• Real momentum, real impact and the sense that there's plenty more to come

About the role
Are you a confident communicator with a passion for credit control and customer service? IOR are looking for a proactive and detail-oriented Credit and Accounts Receivable Officer to join our positive and dynamic team. As a member of our finance team, you will be assisting with the end-to-end credit collections process while also supporting general accounts receivable functions. Your day-to-day will include:

• Proactively following up on outstanding debts via phone and email
• Handling inbound AR-related queries and resolving account discrepancies
• Processing credit card payments over the phone
• Maintaining accurate records of customer interactions and payment arrangements
• Collaborating with internal teams to resolve billing issues

About you
You're someone who builds genuine relationships and feels energised by helping businesses and communities thrive. You take pride in managing accounts with precision and care ensuring timely collections, maintaining accurate records, and upholding compliance with credit policies.

Whether you're liaising with customers or collaborating across teams, you treat IOR's financial assets with integrity and professionalism, reflecting the trust placed in you to keep our operations running smoothly.

• Previous experience in credit collections or accounts receivable
• Strong communication and negotiation skills
• A customer-first mindset with a professional phone manner
• High attention to detail and strong organisational skills
• Experience with ERP/accounting systems, Microsoft Dynamics 365 an advantage but not essential

Why join IOR?
You can feel it from day one. The energy, the growth… the sense that this place is going somewhere. And you're not just along for the ride. You're behind the wheel.

IOR's the kind of place where you put your name to a project, and you own it. The wins, the challenges, and everything in between we back you to see it through, even when things don't go to plan. Support is always there if you need it. Otherwise, you're trusted to do what it takes to keep things running.

You don't get that in too many places.

Approaching each day through our values of Innovation finding solutions, Our Communities serving people, and Reliability getting results, our team is focused on delivering what really matters to our customers. It's this mindset that drives us forward.

The best part? As we grow bigger, the opportunities get bigger, too. Backed by a solid strategy and a drive to win, joining our team means more projects, more challenges, and more chances to stretch yourself.

What does this mean for you?

• Be part of an unbeatable culture where people really do enjoy coming to work
• Investment in your career through training and development programs, ongoing support, plus the backing to take your career in whichever direction you choose
• Modern, well-maintained equipment so you can focus on what matters most
• Work hard, play hard with our Blue Squad - trivia nights, barbecues and plenty of laughs
• Staff and family discounts on fuel (obviously)

Ready to go further with us?
If this sounds like you, don't overthink it - just apply We're looking forward to meeting you.

We provide an equal employment opportunity for all; we see the value in diversity and celebrate individuality. This looks like respectful conversations and a safe workplace where everyone thrives.