Area Manager

Position: Area Manager

Location: Melbourne, Victoria

Employment type: Full-time

Are you someone who enjoys building strong relationships and enduring partnerships with clients and seeks to provide added value and opportunity to clients, staff, and the company? We need you at ARA Property Services, a highly reputable national company rapidly expanding in Australia and New Zealand

About the role

Reporting to the Contracts Operations Manager – Cleaning Services – VIC Schools, the Area Manager will oversee a portfolio of educational facilities by developing strong relationships and providing commitment and accountability in the delivery of cleaning services across this contract. The Area Manager will play an important role in ensuring operational excellence ensuring a positive client experience.

Duties include (but are not limited to):

• Effectively manage daily operational activities, along with site inspections and conducting toolbox talks, and delivering cleaning services at the site, fostering portfolio expansion.

• Implement a proactive approach to meet key stakeholders' (Principals and Business Managers) requirements, achieve desired outcomes, and drive improvements, ensuring that delivery standards and specifications are consistently met.

• Promote and monitor safe work practices, ensuring compliance with risk management, quality assurance, workplace health and safety, and statutory and contractual obligations.

• Induct and train new staff to ensure they meet the expected standards and quality of the cleaning industry.

• Generate summary reports, oversee and track the roster, and complete payroll timesheets for the assigned portfolio.

About you

You always strive to do your best, and with a continuous improvement mindset and flexible approach, you are highly adaptable and calm even during challenging and busy times. As the successful candidate, you will ideally have:

• Demonstrate previous experience in a similar role in the cleaning industry (highly desirable).

• Demonstrated track record of dealing with clients, suppliers, and management

• Strong interpersonal and communication skills (both written and verbal), along with effective conflict resolution and problem-solving abilities, tailored to diverse stakeholders.

• Proficient computer skills in the MS Office suite

• Excellent presentation, organised, problem-solving, multi-tasking, and time management skills to efficiently prioritise and meet competitive deadlines

• Ability to work within a team and autonomously.

• Demonstrates a proactive attitude towards work, taking on tasks beyond core responsibilities.

What we can offer

At ARA Property Services, we believe our people are more than just employees. They are the heart of who we are. Every achievement, milestone, and moment of progress is made possible by the passion, dedication, and care our team brings to work each day. That's why we are deeply committed to creating an environment where our people feel valued, supported, and inspired to grow. We offer more than just a job; we provide a place where you can thrive, with:

• Competitive salary and tenure award

• Opportunities to further develop your skills and support professional growth

• A suite of benefits covering health and well-being, financial assistance, lifestyle perks, and technology discounts, including corporate gym membership and private health insurance

• Novated Lease Facility

• Free staff parking

• Opportunities to give back and engage through meaningful community events and initiatives

• Employee Assistance Program (EAP) for you and your family

• The chance to work within a multifaceted company offering diverse divisions and endless opportunities for learning and advancement.

ARA Property Services supports equal employment opportunity, inclusion, and diversity in the workplace. Visit our website at

We'd love to hear from you. Apply now If you want to have a confidential chat, please call the ARA People & Culture Team on or [email protected]

About the Company

ARA Property Services is a national commercial cleaning and property maintenance company. Through our commitment to excellence and drive to be better, ARA Property Services has earned a prominent reputation and enjoyed significant growth in the commercial cleaning industry for over 20 years.

We are specialists in the cleaning and maintenance of offices, retail outlets, commercial buildings, multi-sites, and educational facilities. We are a provider of integrated property maintenance services, offering contract cleaning, maintenance services, carpet steam cleaning, professional window cleaning, graffiti removal, and emergency property-related services. Our extensive customer base, spanning the capital and most regional areas throughout Australia and New Zealand, provides us with clear insight into the unique requirements of all our customers.