Payment Services Supervisor

About the role

As Payment Services Supervisor you will be responsible for leading the Payment Services team and the efficient, accurate, and compliant delivery of payment processing across council.

You will thrive on teamwork, collaboration and fostering strong relationships across your stakeholders to drive continuous improvement and successful payment processing.

Some of your key responsibilities will include:

• Oversee and govern the end-to-end payment processing to council's suppliers
• Provide strong governance and internal controls across payment activities
• Lead and support the team and foster a high-performance culture
• Maintain strong relationships with internal and external stakeholders to deliver a high-quality service
• Drive improvements in reporting and payment processes while ensuring compliance with legislative and financial requirements

View the position description for more details about the role.

About you

To be successful in this role you will have:

• Demonstrated experience in accounts payable
• Strong systems knowledge, including ERP systems, payment platforms, and advanced Microsoft Excel Skills
• Demonstrated ability to improve processes
• Strong leadership skills
• A positive attitude and willingness to learn
• Belief in our values of safety and wellbeing, communication, collaboration, integrity, efficiency and leadership

About the benefits

This is a permanent full time position, with a salary commencing at $102,718 plus 12.5% superannuation.

• Positive workplace culture: Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thrive
• Work/Life balance: Flex time and a supportive approach to work/life balance to maintain your well-being while fulfilling your work ambitions
• Diversity and inclusion: Work with a diverse workforce where different ideas and perspectives lead to innovation and better decision making
• Learning and development: Experience ongoing learning, development and career opportunities to enhance your skills, expertise and knowledge of industry trends
• Health and well-being: Access to discounted gym memberships, employee assistance program and special events supporting your physical and mental health
• Leave options: Annual leave with 17.5% leave loading, cultural leave and other leave options
• Salary packaging: Tailor a variety of salary packaging options to your needs such as financial advice, income protection insurance, professional memberships, novated leases and more

About us

Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state's fastest growing city and one of the oldest provincial cities.

Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:

'Ipswich, a city of opportunity for all. Join us.'

We have a workplace culture built on our values of safety and wellbeing, communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.

Join us

If you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.

Please apply online and submit:

• A cover letter of no more than 2 pages describing how your skills and experience will assist in meeting the requirements of this role
• A resume of no more than 4 pages including current licences/tickets/qualifications/certificates/visa that you hold

Closing date: 21 October 2025

Please direct any related questions to

Pre Employment Screening: Successful applicants must agree to provide information for pre employment screening including referee checks, validation of eligibility to work in Australia, criminal history check and may include health assessments, validation of qualifications and licences and other screening checks.

Ipswich City Council is an Equal Employment Opportunity employer: We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.