National Account Manager

Come and work for an Australian owned and operated business that's been around for 170 years

We are looking for a National Account Manager - QSR (Quick Service Restaurant) to work with our team located in Melbourne.

HSK Ward Group is an Australian-owned company and operated company who has been trusted for six generations As a consumer, you will know us as McKenzie's.

McKenzie's provides essential ingredients to create precious food memories to savor with family and friends. You'll find our ingredients in major and independent retailers.

In the Foodservice and Industrial environments, you may know us as FTA Food Solutions.

FTA Food Solutions is a major supply-chain solutions-based importer and distributor of food products for the Australian, New Zealand and export markets.

The National Account Manager - QSRwill report to our General Manager - QSR and be a key team member of the team responsible for the delivery of all key metrics within the QSR channel. The National Account Manager role is tasked to grow, engage and service some of our most important customers at HSK WARD. You will deliver a sales plan and execute with excellence to ensure budget delivery and growth performance ahead of the market.

Key Responsibilities

• Develop and execute annual national account customer plans, creating a pathway to deliver on growth strategies for HSK Ward and our key QSR customers (ensuring mutual sustainable growth).
• Develop, implement and execute strategic business promotional plans with key national account customers (or supporting key accounts with their own development and execution of promotional activity).
• Preparation and presentation of joint business planning and performance reviews with national accounts.
• Utilise market insights to identify opportunities for new product development.
• Ranging of new products (NPD) along with building distribution through emerging QSR chains.
• Active participation and demonstration of leadership in S&OP forums (and/or other commercial forums) – ensuring that discussions on sales forecasts, stock holding, commercially related priorities and other inventory requirements are useful and drive desired sales performance outcomes and excellence in DIFOT.
• Preparation and input into tendering process to build, or continue to build, long term commercial relationships.
• Continued negotiation on product, price and service (including implementation of price increases – in line with product availability, supply chain costs, etc.).
• Develop close working relationships with key customer contacts to strengthen the partnership and drive long term innovation.
• Develop, sustain and manage strong internal, highly collaborative relationships in order to best service our customers and deliver on our promises.
• Preparation of regular sales forecasts and commercial reporting targets, displaying key insights, recommending strategies/actions to close gaps or to optimise sales and profitability with key accounts.
• SME input into sales capability projects/programs (e.g. development of tools, systems, reporting, templates to be used effectively by national accounts team).

About you

The candidate must have a demonstrated experience working with key QSR customers in the Australian market.

• Passionate for growth and engaging a portfolio of customers.

• High ability to identify new business opportunities with strong follow through to generate incremental revenue.

• Experience negotiating and influencing senior business leaders and key stakeholders.

• Able to work well under pressure and demonstrate a proven track-record of meeting and exceeding sales targets.

• Strong financial and commercial acumen, with the ability to effectively keep track of monthly sales progress and ability to forecast profit margins with strategies of achieving sales metrics.

• Have a growth mindset and easily adapt to shifts in priorities and ongoing change.

• Understand the real importance of internal stakeholders, and enjoy working collaboratively across internal divisions.

• Relevant tertiary qualification in Business or Commerce desirable.

To apply

To apply for this position, please send your resume in word format by clicking apply.

Only applications from Australian & New Zealand citizens, permanent residents and those holding valid visas allowing them to work in Australia will be considered.

At HSK Ward it is our mission to be an industry leader in sustainability. We are proudly certified as a carbon neutral organisation under the Climate Active standard and work actively to reduce the carbon footprints of our products. We are committed to ethical sourcing and ensure the integrity of our products through membership to numerous external organisations. We are also dedicated to reducing our waste and embrace circular economy initiatives, where we achieve a 90% recycling rate through innovative waste processing solutions.