Care Sales and Admissions Coordinator

Company Description
Care Sales & Admissions Coordinator – Be Part of Something Special in Our Brand-Village Care Centre
Summerset is one of New Zealand's most awarded and fastest-growing aged care providers – and we're proud to now be bringing our premium model of care to Australia. Our brand-new village in Cranbourne North will be the jewel in our crown – and we're looking for a passionate Care Admissions Coordinator to help bring it to life

If you're ready to build a legacy, this is your moment.

You can help bring our villages to life
At Summerset, from the moment we start developing a village to when our residents call it home, it's the passion and dedication of our people that brings our villages to life. We are one team, united by being part of something bigger – bringing the best of life to our residents.

The way we work is guided by our values: One Team, Strong Enough to Care, and Strive to Be the Best. We know it takes a collective effort to help a village thrive, and Summerset is a place where everyone's uniqueness and diversity can shine.

Job Description
As our Care Sales & Admissions Coordinator your role is to ensure that occupancy is maintained from a care and financial perspective. This means supporting our residents and their families to understand the financial process and the options and requirements of admissions into the Village. Our Cranbourne North village will be home to:

• 160 Independent Living Units
• 34 Serviced Apartments
• 72 Residential Aged Care beds

With residents already calling our ILUs home, and our care centre soon to open, you will be responsible for all admissions to CC (RAC) from point of interest, having financial discussions with the family to discuss paying via RAD/DAP to signing up for the resident contract.

Other Such Duties Include

• Liaising with clinical teams for admission day/time
• Orientate the resident and family to the facility, routines and what to expect whilst living at Summerset
• Transitioning residents from Independent or Assisted living to RAC/Care Centre
• Liaise with families to ensure that rooms are emptied on discharge and any refurbishments are communicated
• Keep accurate records of admission paperwork and financial documents whilst maintaining privacy

Qualifications
Please click here to view the full job description.

You'll be a true people's person, someone who communicates with empathy and reassurance whilst supporting residents and their families with the transition throughout their journey with Summerset.

You'll Also Bring

• Proven aged care experience in a similar role such as Admission Officer and ideally sales
• Extensive knowledge of aged care funding/ RAD/DAP
• Experience using My Aged Care portal to enter admissions and manage residents
• Demonstrated ability to remain calm and be responsive under pressure
• Ability to self-manage and prioritise

Additional Information
Why Summerset?
Summerset is more than just aged care – it's a thriving community where people live life to the fullest. We're proud of our 25-year track record of innovation and success in New Zealand, and we're now expanding across Australia, starting right here in Victoria.

You'll Also Enjoy

• Great work-life balance with set weekly hours Monday to Friday. Occasional weekend and nights will be required for events.
• An annual entitlement to Summerset shares
• Ongoing training & development, including opportunities to gain further culinary qualifications
• Novated leases

Ready to Apply?
If you're excited by the chance to shape aged care from the start – and leave a lasting legacy – we'd love to hear from you. Applications close: Friday 17th October.