Operations Supervisor

2 days ago

Adelaide, South Australia MCDONALD'S Full time $90,000 - $120,000 per year

The Role: Operations Supervisor

We are seeking expressions of interest for an Operations Supervisor to join our team.

About us: The Burgess Group

We are a proud, locally owned McDonald's franchise operating several restaurants across Fleurieu Peninsula and Murray Lands in South Australia. As a strong, innovative, and driven organisation, we are dedicated to driving the business and continually investing in the ongoing development and modernisation of our restaurants.

With integrity as our foundation, we uphold McDonald's core values in everything we do, delivering exceptional customer service, supporting our local communities, and fostering meaningful connections.

Our success is built on our people. We are dedicated to developing, empowering, and growing future leaders within our organisation.

United with the Golden Arches, we continue to build value, momentum, and long-term sustainability for our business, our people, and the communities we proudly serve.

What is the purpose of this role?

The Operations Supervisor will drive sales and profit through strategic management of operations, whilst developing and inspiring the growth of our people. This individual will empower our people to achieve the Licensee Organisation's Business Plan through effective leadership, coaching and business planning.

Your key accountabilities:

  • QSC and Sales Building
  • People
  • Business Results and PACE
  • Workplace Safety

Your background: Essential technical and behavioural skills:

  • A clear and confident communicator- both written and oral
  • Great at building strong interpersonal relationships with co-workers, stakeholders and third parties
  • Someone who sees the big picture and the impacts of their decisions on other parts of the business
  • Self-motivated and proactive, takes the initiative to pre-empt problems
  • Adept at analysing and utilising data to determine root causes of and action plans to resolve problems
  • Able to have challenging conversations with confidence.
  • Organised, methodical and able to effectively manage and prioritise multiple complex matters at once
  • A confident presenter who can engage and influence large audiences.
  • Ethical and responsible, understands and adheres to McDonalds Standards of Business Conduct always

Why this role?

This senior role is ideal for a motivated, driven, and passionate individual who thrives in the dynamic McDonald's environment. The role offers an exciting opportunity to drive business results, lead operational excellence, and contribute directly to the growth and success of our restaurants. It also provides flexibility to meet operational needs and presents significant potential for career development and advancement within the organisation.

A detailed job description can be provided on request.

We welcome all enquiries, which will be treated in strict confidence. Internal applications, however, must be supported.

To apply or find out more, please email your CV or enquiries to

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