
IT and Network Support Engineer
2 weeks ago
IT and Network Support Engineer
Location: Blacktown, Sydney, Australia
Employment Type: Contractual
Overview:
We are seeking a skilled Network Support Engineer to become a key part of our IT operations team. This role focuses on ensuring the reliability, performance, and security of our network infrastructure. The right candidate will be proactive, technically strong, and enthusiastic about keeping users connected seamlessly.
Primary Responsibilities:
- Troubleshoot and resolve issues across LAN, WAN, and wireless networks.
- Configure and support routers, switches, firewalls, and wireless access points.
- Provide assistance for VPN setups and remote access solutions.
- Keep network documentation and asset inventories accurate and up to date.
- Support cloud and server connectivity (AWS / Azure environments).
- Deliver user support for VoIP systems, printers, and shared resources.
- Work closely with IT colleagues to implement upgrades, patches, and improvements.
- Participate in on-site installation activities, including:
- Access Point Mounting
- Bracket Installation
- Cable Patching
- Cable Termination
Required Skills & Experience:
- Solid understanding of network protocols including TCP/IP, DHCP, DNS, and VLANs.
- Experience with network monitoring tools (e.g., SolarWinds, PRTG, Nagios, Zabbix).
- Hands-on knowledge of Cisco, Juniper, or MikroTik hardware.
- Good grasp of firewalls, VPN technologies, and security best practices.
- Familiarity with Microsoft 365, Active Directory, and remote support utilities.
- Relevant certifications such as CCNA, CompTIA Network+, or equivalent are advantageous.
What We Offer:
- A chance to work with a high-performing IT team and advanced technologies.
- Real-world, hands-on experience with enterprise-level networking.
- An encouraging environment to grow your skills and pursue certifications.
Interested applicants are encouraged to submit their most recent resume to be considered for this opportunity.
Job Type: Contract
Pay: $240.00 – $290.00 per day
Work Location: On the road
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