Manager Permission Systems

Manager Permission Systems

APS6

Townsville, QLD

Non-ongoing; Full-time; Specified term to 17 July 2026

Applications close Sunday 21 September 2025

The Great Barrier Reef Marine Park Authority (the Reef Authority) is a Commonwealth non-corporate entity, and a statutory agency established by the Great Barrier Reef Marine Park Act 1975 (Marine Park Act), reporting to the Minister for the Environment and Water. Our objective is the long-term protection, ecologically sustainable use, understanding and enjoyment of the Great Barrier Reef for all Australians and the international community through the care and development of the Marine Park.

Managing a reef roughly the size of Italy demands many skills and talents, so you don't have to be a marine biologist to contribute to our mission. From finance to marketing roles, we have a team almost as diverse as the ecosystem we protect. Our commitment and dedication to the Great Barrier Reef and the Australian public have a long-lasting impact, and we are looking for individuals who can bring their unique skills, experience, and knowledge to our high-performing and inclusive organisation.

The Position

We are seeking an experienced and forward-thinking Systems Manager to join our team.

This position supports the Assistant Director Permission Systems and Compliance and the broader Environmental Assessment and Protection team with data systems management. This position is responsible for the management and coordination of business system maintenance and improvements associated with the Reef Management platform and associated interfaces. In particular, the position is responsible for the quality assurance of data, data analysis and reporting, internal and external user support, trouble shooting and delivery of system enhancements.

The position is responsible for the supervision, coaching and performance management of staff.

The position will also undertake processes required for collection and reconciliation of revenue associated with the environmental management charge and exercising a range of delegations relating to permissions and compliance. The position also plays a key role in the provision of advice and accurate reports on revenue streams and visitation statistics.

About You

• You are a natural problem solver, a doer and are known for seeing things through to completion.
• You are an excellent communicator, both in the written and verbal forms across both internal and external stakeholders at all levels, leading to strengthened relationships.
• You have an analytical mind, an eye for detail and above average organisational skills.
• You thrive under pressure and don't get flustered when faced with competing priorities.
• You are proficient in the use of Microsoft Office programs, in particular Excel, the presentation of visual data and you are experienced in database interrogation to produce reports.

Key Responsibilities

• Be accountable for providing professional and technical advice in relation to complex problems regarding data system operations that is informed, timely, practical, transparent and risk-based.
• Working under limited supervision, interpret and apply relevant Commonwealth and state legislation, policy and process, to ensure data integrity and appropriate system functions.
• Be accountable for the development, coordination and management of policy& procedures in relation to the data system to achieve continuous improvement.
• Lead information reporting and data analysis.
• Supervise and develop staff through coaching, performance feedback and encouraging career development to facilitate team performance against specific outcomes.
• Manage relationships with internal and external clients and stakeholders by resolving complex and contentious matters requiring sensitivity and persuasion to achieve Reef Authority outcomes.

For more information about this opportunity, please contact Eliza Sen Gupta, Acting Assistant Director – Permission Systems and Compliance, Ph

Eligibility

To be eligible for employment , candidates must be an Australian citizen at the time of application.

The position requires a Baseline security clearance. Successful candidates will be required to obtain and maintain a clearance at this level.

The successful candidate will be willing to provide identity documents and undergo an identity pre-employment check through a Document Verification Service.

How to apply

Please ensure you read the instructions below and on the Position Description carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.

You will be required to prepare a response document ("pitch") in MSWord or PDF format using standard margins and size 11 Arial font.

Please prepare a 'pitch', as outlined in the Position Description, in relation to the advertised role, outlining:

• how your experience, abilities, knowledge and personal qualities would enable you to perform the duties and meet the technical and behavioural capabilities of the role.

• any specific examples or achievements that demonstrate your ability to perform the role.

• how you meet the eligibility requirements and qualifications for the position.

When crafting your response, we encourage you to review 'Cracking the Code' and the relevant Australian Public Service Work Level Standards which can be found on the Australian Public Service Commission website:

Please complete your application online and provide:

• your 'pitch' (as described above and in the position description).
• proof of Australian citizenship (an Australian Passport or Australian Birth Certificate)
• a current curriculum vitae (resume)

Applicants are advised to read further information provided on the Great Barrier Reef Marine Park Authority Careers website.

PLEASE NOTE: - The panel may not consider additional information such as a cover letter or content exceeding the page limit.

Notes

The current position is ongoing however through this process may create a merit pool to fill similar ongoing and non-ongoing positions that become available within the next 18 months.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit:

Employment with the Reef Authority is subject to:

• Conditions prescribed within the Public Service Act 1999.
• Australian Government Security Vetting Agency (AGSVA) granting a security clearance at the required level.
• Evidence of citizenship status.
• Evidence of qualifications required of the role.
• Evidence of a completed national police-check with no risks identified by the Reef Authority.
• The CEO of the Reef Authority, or their Delegate, approving a Notice of Engagement.
• The Australian Government Security Clearance Application Guide Book provides information on minimum eligibility requirements for holding a security clearance at the required level. Please ensure that you are able to provide the necessary documents if you apply for the position. More information on the security clearance vetting process is available on the AGSVA website.