Electrician / Electrical Service Co-Ordinator

DOES THIS SOUND LIKE YOU:

• You're currently a Service Coordinator or managing multiple jobs that involve organizing a crew, but somehow that translates to being the unofficial magician who makes miracles happen with zero resources and even less sleep. Management doesn't listen unless you shout through a megaphone while juggling flaming wrenches.
• You're away so often your kids have started calling the mailman "Dad," and your partner refers to you as "the person who occasionally appears and leaves his socks everywhere."
• Your knees creak like haunted floorboards, your back has filed a formal complaint, and you're starting to wonder if "less on the tools" could mean "more on the couch."

If this sounds familiar, congratulations—you're living the dream. The exhausting, tool-heavy, family-missing dream. So, if you yearn to be the calm in the storm, not the storm itself, read on…

We're looking for someone who seeks a genuine relationship with management, where no megaphones or interpretive dance is required, because we all talk the same language.

• Your daily schedule is for the most part, balanced, with organised rotations that actually let you be a part of your kids growing up, instead of just aging in their school photos.
• Your partner will know you're coming home every night and doesn't need to track your movements like a wildlife documentary.
• You're respected for your expertise, not just your ability to fix things at 2am with electrical tape and hope.
• You're off the tools more often, because we hire smart people who can do their job with minimal supervison (if any at all).
• You're free to do what you do best, focusing on planning, mentoring, and strategic coordination.

Your knees? Silent.

Your back? Unbothered.

Your life? Actually feels like yours again…

BUT WHAT IF...?

You're not burnt out, you're young, fit and… just bored and under-utilized?

• You've been coasting in your current role, ticking boxes, but there's no spark, no challenge, and definitely no clear path forward.
• You're learning zip, pip, zero and feel like everyday you can't breathe because you're SO BORED
• You've got the skills, the drive, and experience running projects and teams, from start to finish, but no one seems to notice.
• You're manager isn't going to be quitting anytime soon. He's in a sweet spot and will be there until he retires.

OR maybe...? You've come from a defence background, coordinating complex electrical jobs with military precision, and now you're ready to bring that expertise into a civilian role with more strategy and less chaos.

In other words, you might not have the full resume of a seasoned Service Coordinator, but you've got the leadership chops, the technical know-how, and the hunger to step up. You're not just looking for a job—you're looking for a progressive career move that's going to grow you.

WHAT WE OFFER:

• Diverse Locally Based Work in Industrial/Commercial sector
• Highly Competitive Remuneration Package
• Work-Life Balance and professional development offered
• Great for career advancement or Supervisor seeking to come off the tools (*Co-ordinators from Commercial, Engineering or Defence will be considered)
• Relocation potential for the right candidate

If this sounds like you and you want to use your electrical and planning skills in a role that grows its people and delivers authentic professional service to local businesses in Townsville, we'd like to hear from you. CALL Julia to At FTEC Electrical ON or EMAIL: where we make things happen.

Our team, all have a life and enjoy coming in to work each day (somedays we have to tell them to go home). Most are on or in specialist training programs and those that aren't are working on interesting, industrial work that they enjoy. We have clients that cover a broad range of industrial and commercial diversity, so it'll be years before you can brag boredom rights. Want to live the dream – APPLY NOW

ABOUT FTEC Electrical:

FTEC Electrical is a locally based Electrical Contracting, Instrumentation and Systems Integration specialist across industrial plants, manufacturing, mining, hazardous areas, water treatment and power generation industries. We are an established company that has steadily grown over two decades and have a well-regarded local reputation.

Our work environment is inclusive and supportive, where every employee contributes and is recognized. We actively practice work/life balance and support professional growth and personal development. Most of our work is locally based with minimal travel.

The key job responsibilities of the Service Co-ordinator include:

Service Planning and Scheduling: Efficiently coordinate and schedule service calls to ensure timely completion of tasks

Team Management: Supervise and support a team of service electricians, providing guidance and resolving issues

Customer Communication: Act as the primary point of contact for customers, addressing their service needs and expectations

Resource Allocation: Manage resources such as personnel, equipment, and materials to optimize service delivery

Record Keeping and Reporting: Maintain accurate records of service calls, work orders, and customer interactions. Ability to generate reports and proactively track and co-ordinate a team experienced and multi-skilled electricians

Compliance and Safety: Ensure compliance with company policies, industry standards, and safety regulations

Continuous Improvement: Identify and implement strategies to improve service delivery and customer satisfaction

What We're Looking For:

• Industrial Background: Experience in an industrial setting with a deep understanding of the electrical trade locally or a synergistic industry
• Organizational Skills: Exceptional ability to plan, schedule, and manage multiple tasks and priorities and the adaptive requirement the role requires
• Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members in a professional and positive manner expected in a leadership role
• Leadership: Proven ability to lead and motivate a team, fostering a collaborative and productive zero harm work environment
• Problem-Solving: Strong analytical and problem-solving skills to address and resolve service-related and breakdown issues
• Attention to Detail: Accurate and timely attention to detail in maintaining records and ensuring compliance with standards and business systems

Skills desired:

• SimPro knowledge (desirable but not essential)
• Proficiency in Microsoft 365 Office (Basic level Excel and Word desirable)
• Experience in the Industrial Electrical Maintenance and sub-contracting
• Background in Scheduling
• Ability to build a team and support team members
• Ability to multi-task and prioritize

Required/Desired Trade Qualifications and Tickets

• LVRCPR Certificate
• Qld Electrical License
• Current Driver's License
• White Card

How to Apply:

FTEC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Applicants must apply via email and be either an Australian Citizen, a Permanent Resident, a New Zealand citizen, hold a valid visa with permission to work or have working rights. If you would like to talk to us about your suitability, please contact Julia on [Ref Ftec/Service-Co] or EMAIL:

**No Recruitment Agency submissions will be accepted at this stage. [Electrical Contractors License 75587]

Job Type: Full-time

Pay: $80,000.00 – $130,000.00 per year

Work Location: In person