Senior Account Manager

1 day ago

Brisbane Queensland Australia Total Uniform Solutions Pty ATF DKT Family Trust Full time $60,000 - $100,000 per year

Total Uniform Solutions (TUS) is a leading provider of customised uniforms and promotional products, dedicated to helping businesses easily manage their uniform programs and enhance their brand identity through quality clothing solutions. With a strong commitment to customer satisfaction and a diverse portfolio of clients such as Bunnings, Officeworks, Avis Budget Group and G8 Education, we pride ourselves on delivering exceptional service and innovative functional uniform designs.

We are looking for an experienced results-driven Account Manager to join our team. This role requires a blend of sales expertise in the uniform/apparel industry, client management skills, and a passion for delivering top-notch service. You will be responsible for nurturing and growing existing relationships, managing accounts, and promoting our range of uniform solutions.

Key Responsibilities:

  • Build and maintain strong, long-lasting client relationships with existing customers.
  • Act as the main point of contact and advocate for your group of clients.
  • Understand client needs and objectives to propose suitable uniform solutions that align with their brand identity and budget.
  • Collaborate with internal teams (design, production, operations) to ensure seamless execution of client projects.
  • Identify opportunities to upsell or cross-sell additional products or services to existing clients.
  • Be data driven; monitor account performance, track sales metrics, and prepare regular reports on account status.
  • Proactively resolve any issues or concerns that arise during the client lifecycle.
  • Stay updated on industry trends, market activities and competitors.

Requirements:

  • Proven experience as an Account Manager, Sales Representative, or relevant role in the apparel or promotional products industry.
  • Demonstrated ability to build and maintain client relationships, negotiate and close deals.
  • Proven experience working towards KPIs and sales targets.
  • Excellent communication, interpersonal and presentation skills.
  • Strong organisational skills with the ability to manage multiple client accounts simultaneously.
  • Proficiency in CRM software (we use HubSpot) and Google Workspace
  • A proactive and self-motivated attitude with a knack for delivering outstanding customer service.

About Us

We pride ourselves on our workplace culture and live and breathe our core values; All In, Game Changers, Simples and Data Driven. We come to work every day in a stunning custom designed office in the heart of Fortitude Valley, we're hardworking and loyal, love a challenge, and strive to be 1% better at everything we do every day.

Benefits include:

  • Genuine growth opportunities
  • All the tools you need to do the job; laptop etc
  • Complimentary fruit, snacks, tea and coffee
  • Quarterly social events
  • End of trip facilities

How to Apply: If you are a motivated independant professional who thrives in a fast-paced environment and enjoys building relationships with clients, we encourage you to apply. Please submit your resume in PDF format.

Total Uniform Solutions is an equal opportunity employer and values diversity in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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