Senior Manager, Accountability and Conduct

About the job

Be at the heart of our mission to become the world's most customer-centric healthcare company

The opportunity

We are seeking an experienced and motivated professional to help maintain a culture of accountability at Bupa by overseeing the implementation of the 'Financial Accountability Regime' (FAR) and leading initiatives to strengthen governance, risk and compliance practices to support effective and ethical decision making.

In this role you will:

• Lead the implementation of the 'Financial Accountability Regime', acting as the head of the 'FAR Office' by coordinating required reporting and submissions under the regime, and providing support and guidance to 'accountable people' on discharging their responsibilities
• Lead initiatives to continuously strengthen a culture of accountability through providing constructive challenge, guidance and advice to decision makers through, for example, reviewing management information and facilitating scenario training
• Contribute to the implementation of the Conduct Framework with a focus on employee behaviour and conduct covering areas such as incentives, reward, and consequence management
• Enable ethical corporate conduct through maintaining a process to disclose, manage and monitor conflicts of interest, and gifts and hospitality, and
• Deliver training, communications and business partnering to support your colleagues to understand accountability, ethical decision making, and conduct risk

Reporting to the General Manager - Conduct you will have an APAC regional focus, supporting Bupa's diverse businesses across Australia, New Zealand and Hong Kong. Bupa APAC provides health insurance, healthcare, aged care, and Blua. A one-size-fits-all approach is rarely practicable; the right candidate will thrive in ambiguity and will need to hit the ground running with a 'hands-on' approach to learning the ropes.

This position is offered as permanent, full-time and may be based at our Melbourne or Sydney offices with flexible, hybrid work arrangements available.

What do I need?

We are seeking professionals with 5-7 years of practical experience in highly regulated environments, such as financial services, insurance, or healthcare.

You might be a seasoned manager looking to step into a senior role, a more senior manager looking to broaden their experience in a welcoming team that supports flexible working, or a consultant seeking the opportunity to apply their skills in a diverse and exciting healthcare business.

You will have a robust knowledge of the FAR, having worked to implement it in an operational or consulting role, and bring with you a knowledge of the key components required to bring the governance and risk culture outcomes it seeks to achieve to life.

In addition, you'll bring to the role:

• tertiary qualifications in risk & compliance, law, business, or a related field
• experience in providing support to senior executives
• the ability to shift approach based on the size and maturity of a business, to provide fit-for-purpose, practical advice, and drive processes that add value and protect our customers
• experience in presenting to and influencing senior audiences
• strong analytical, written and verbal skills to communicate risk concepts and deliver meaningful management information, and
• proven effective stakeholder management skills, modelling Bupa's values – Brave, Caring and Responsible.

We know that not everyone will meet every single requirement listed, and that's okay—if you're excited about this role and believe you can make a difference, we encourage you to apply.

Why work at Bupa?

We keep our people smiling by helping them improve their lives in and outside of the office. We're a welcoming lot, no matter who you are or where you've come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work. We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, reduced private health cover, study leave, volunteering options and a commitment to promoting from within.

Our employees can access wide range of benefits: from our own products (incl. health insurance subsidies) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people's health, wellbeing, and futures.

To learn more about working at Bupa please visit our website:

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage.

We encourage people from all backgrounds to apply. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.

Please note the internal position title will be Senior Compliance Manager.