Receptionist

2 weeks ago

Rockhampton, Queensland, Australia Great Keppel Island Hideaway Full time $40,000 - $60,000 per year

Great Keppel Island Hideaway is a unique island resort located on the stunning shores of the Southern Great Barrier Reef. We offer a relaxed, barefoot holiday experience for guests of all ages — and now, we're looking for a motivated, customer-focused individual to join our front-of-house reception team.

The Role

As our Receptionist, you'll be the first point of contact for our guests — greeting arrivals, assisting with bookings, providing island information, and ensuring a warm and memorable welcome every time. This is a live-in role, ideal for someone who thrives in a close-knit team and embraces island life.

Key Responsibilities

  • Managing guest check-ins and check-outs
  • Handling reservations and general enquiries (phone, email, in person)
  • Coordinating daily transport schedules (boat/ferry arrivals & departures)
  • Providing outstanding customer service throughout the guest experience
  • Liaising with housekeeping, maintenance, and kitchen teams
  • Managing point-of-sale and basic administrative duties

What We're Looking For

  • Minimum 1 year of receptionist or front-of-house experience
  • Strong communication and organisational skills
  • A friendly, proactive, and professional demeanour
  • Confidence working independently and as part of a team
  • Sound computer literacy (booking systems, Microsoft Office, etc.)
  • Willingness to adapt to a remote, island-based lifestyle

Please Note

  • You must have Australian permanent working rights
  • Working holiday visas will not be considered
  • A minimum 12-month commitment is required
  • 18 years and over only

Perks of the Position

  • Live and work in a tropical paradise
  • Accommodation and meals included in package
  • Tight-knit and supportive team environment
  • Breathtaking sunsets, turquoise waters, and beach days on your doorstep

Ready to swap traffic lights for palm trees?

Apply now with your CV and a brief cover letter to Amy Harris

Only shortlisted applicants will be contacted.

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